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Delta Air Lines
United States, New York, New York
Source: Delta Air Lines careers · View original posting
From Delta Air Lines's posting. “We” and “our” refer to the employer.
The Sr Account Manager reports directly to the District Sales Manager and is responsible for maximizing cargo revenues and market share. This is achieved by generating new and promoting existing sales programs with freight forwarders and other types of accounts within a designated account portfolio. Sr Account Managers manage their assigned sales territory primarily through in-person sales calls, working from a Sales Office.
Primary Duties & Responsibilities
Account Managers are required to plan their sales activities in conjunction with current sales strategies and rational analysis of account and market data.
Drive revenue growth, market share expansion, and profitability across an assigned portfolio of cargo accounts
In addition to local/regional account assignments, the Sr Account Manager is also assigned national accounts to develop relationships and opportunities. In addition to work closely with their headquarters points of contact.
The Account Manager is required to submit timely sales plans and activity reports to their manager to support the overall objectives for the position, territory and market.
Identify, pursue, and secure new business opportunities while building a robust sales pipeline to support future revenue growth while utilizing and maintaining sales force CRM tools.
Accountable for meeting or exceeding measurable key performance indicator goals.
Deepen customer relationships by implementing strategic and tactical initiatives that enhance customer engagement, improve contract performance, and elevate Delta Cargo's brand presence within the marketplace.
Serve as the primary commercial contact for assigned customers, ensuring timely issue resolution and a consistently high level of service.
Practices safety conscious behaviors in all processes and procedures.
Minimum of 2+ years of cargo sales and account management experience is required.
Should possess a strong orientation towards sales and understand how to create and maintain profitable business relationships with assigned accounts.
Requires interpersonal, analytical, project management and business decision making skills.
Experience in the following computer applications is required: Microsoft Office applications (Word, Excel, PowerPoint, Access).
Proficiency in written and verbal communication is required.
Must be available to work additional hours and/or days as needed.
Required to make over-night business travel to cities which may be outside of the assigned territory.
Must be able to work effectively with minimal supervision.
Should possess an overall knowledge of company procedures and policies.
Consistently prioritizes safety and security of self, others, and personal data.
Embraces diverse people, thinking, and styles.
Possesses a high school diploma, GED, or high school equivalency.
Is at least 18 years of age and has authorization to work in the United States.
A college level education or 3-5 years related cargo sales experience.
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