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Delta Air Lines
United States, Georgia, Atlanta
Source: Delta Air Lines careers · View original posting
From Delta Air Lines's posting. “We” and “our” refer to the employer.
At Delta, we connect people and cultures, power extraordinary experiences, and shape the future of travel. Here, you'll work on complex challenges on a global scale, using augmented intelligence to build emerging technologies, amplify human potential and continuously grow the skills that keep you at the forefront of what's next.
The Salesforce Center of Excellence ensures Salesforce solutions across the enterprise are secure, scalable, maintainable, and aligned with Delta's technology strategy. We are seeking a technologist who happens to be an expert in Salesforce, not a Salesforce expert whose experience ends at the platform boundary.
As a Senior Process Architect, you will serve as a technical leader for Delta's Salesforce ecosystem. You will design enterprise-scale solutions, establish engineering standards, mentor technical teams, and govern architectural decisions across critical platforms. This role combines architecture leadership with hands-on development, requiring both strategic thinking and technical depth.
8+ years of software engineering, solution architecture, or enterprise platform experience, including 7+ years designing and delivering Salesforce solutions in complex enterprise environments.
Deep understanding of software architecture principles, object-oriented design, distributed systems, integration patterns, and modern software engineering practices.
Proven ability to troubleshoot and resolve complex issues spanning multiple applications and integrated systems while balancing delivery goals and maintaining long-term architectural quality.
Experience serving as a technical governance authority for complex solutions, including architectural approval responsibilities and influencing technical direction across multiple teams without managerial authority.
Strong understanding of source control, automated testing, CI/CD pipelines, and modern release management practices using tools such as GitLab and Copado.
Hands-on experience developing solutions with Apex, Lightning Web Components, Flows, Agentforce, Service Cloud, and Salesforce security models.
Expert knowledge of Salesforce architecture, platform capabilities, limitations, and best practices. (Agentforce, Sales Cloud, Service Cloud, Marketing Cloud, CRM Analytics, Experience Cloud)
Demonstrated ability to simplify complex systems and drive adoption of shared standards across multiple teams and business domains.
Experience applying AI technologies to improve software delivery, engineering productivity, or business outcomes.
Strong experience designing and supporting enterprise integrations using REST APIs, event-driven architectures, messaging platforms, middleware solutions, and ETL technologies.
Experience with cloud-native architectures and services in AWS, Azure, or Google Cloud.
Consistently prioritizes safety and security of self, others, and personal data.
Embraces diverse people, thinking, and styles.
Possesses a high school diploma, GED, or high school equivalency.
Is at least 18 years of age and has authorization to work in the United States.
Salesforce Application Architect, System Architect, or Certified Technical Architect (CTA) certification.
Experience with enterprise integration and event-streaming platforms such as MuleSoft, Kafka, Azure Integration Services, or similar technologies.
Experience establishing engineering standards and governance practices for large development organizations.
Experience within airline, transportation, logistics, or other operationally critical industries.
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