layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Customer Solutions Expert
Grit PPO
Croton-on-Hudson, NY, US
Source: Grit PPO careers · View original posting
- Employment
- full time
Employer job description
From Grit PPO's posting. “We” and “our” refer to the employer.
Company Overview
GRIT PPO is a U.S.-based business process outsourcing company specializing in the pest control, wildlife, lawn care, and related home-service industries. We serve as an extension of our partner companies by managing customer calls, scheduling services, supporting existing customers, and converting new inquiries into booked business.
Our team operates in a fast-paced, performance-driven environment where customer experience, accuracy, efficiency, and sales results all matter. We are looking for dependable professionals who take ownership of their work and understand that every customer interaction represents both GRIT and the partner we are serving.
Position Overview
This is an IN OFFICE Customer Service & Sales Representative role. Team members are responsible for handling inbound customer interactions on behalf of multiple service companies. You will assist current customers, respond to new service inquiries, explain available services, overcome objections, schedule appointments, and convert qualified opportunities into sales.
This is not a traditional customer-service position focused only on answering questions. Successful representatives are expected to confidently guide conversations, identify customer needs, recommend appropriate services, ask for the sale, and accurately document each interaction.