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Vienna, VA, United States; Pensacola, FL, United States
Source: Navy Federal Credit Union careers · View original posting
From Navy Federal Credit Union's posting. “We” and “our” refer to the employer.
The Consumer Loan Experience Management team seeks to increase product engagement, loyalty, and member value throughout the auto lending lifecycle. The Summer Associate will identify best-in-class experiences as our members transition through key touch points from application to loan servicing. The Summer Associate will utilize internal member data analytics reporting combined with vendor data to identify efficiencies and pain points throughout the lending journey.
The Summer Associate will help further strategic portfolio goals and initiatives within the lending department while developing strong analytical, collaboration, and critical-thinking skills.
The Consumer Loan Experience Management team seeks to increase product engagement, loyalty, and member value throughout the auto lending lifecycle. The Summer Associate will identify best-in-class experiences as our members transition through key touch points from application to loan servicing.
The Summer Associate will utilize internal member data analytics reporting combined with vendor data to identify efficiencies and pain points throughout the lending journey. The Summer Associate will help further strategic portfolio goals and initiatives within the lending department while developing strong analytical, collaboration, and critical-thinking skills.
The Summer Associate will work in a flexible hybrid manner and report to leadership at either our Vienna, VA or Pensacola, FL campus. Responsibilities will include analyzing data and competitive trends to identify areas of opportunity and then creating recommendations to influence decision-makers.
Areas of focus may include creating personalized member engagement through segmentation, evaluating the highly competitive consumer lending auto loan landscape, identifying emerging patterns and trends to answer business questions, and developing models and visualizations to improve decision-making efficiency.
The Summer Associate Program is a 12-week internship program beginning in May 2027 and ending in August 2027. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2027 or later.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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