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Vienna, VA, United States; Pensacola, FL, United States
Source: Navy Federal Credit Union careers · View original posting
From Navy Federal Credit Union's posting. “We” and “our” refer to the employer.
Digital Payments is part of the Savings & Membership Department. Our vision is to provide personalized, scalable, and secure money movement experiences that exceed members' evolving payment expectations.
We are seeking a motivated, analytical Summer Associate to join the Digital Payments Analytics team. In this role, you will use data science and business intelligence techniques to solve real business problems across non-card money movement products such as ACH, Zelle, Real-Time Payments (RTP), FedNow, member-to-member transfers, wires, Bill Pay, and cross-border payments. You will partner with analysts and business stakeholders to turn complex data into clear insights, recommendations, and decision-support tools.
Digital Payments is part of the Savings & Membership Department. Our vision is to provide personalized, scalable, and secure money movement experiences that exceed members' evolving payment expectations.
We are seeking a motivated, analytical Summer Associate to join the Digital Payments Analytics team. In this role, you will use data science and business intelligence techniques to solve real business problems across non-card money movement products such as ACH, Zelle, Real-Time Payments (RTP), FedNow, member-to-member transfers, wires, Bill Pay, and cross-border payments. You will partner with analysts and business stakeholders to turn complex data into clear insights, recommendations, and decision-support tools.
The Summer Associate Program is a 12-week internship program beginning in May 2027 and ending in August 2027. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2027 or later.
Hands-on experience applying data science and analytics to real digital payment challenges.
Exposure to enterprise data, business intelligence tools, and cross-functional product teams.
Mentorship from experienced analytics and business professionals.
Opportunities to strengthen data storytelling and present your work to leadership.
A practical understanding of how analytics informs member experience and product decisions.
Additional Information
Monday – Friday, 8:00AM - 4:30 PM CT
820 Follin Lane, Vienna, VA 22180
5550 Heritage Oaks Dr Pensacola, FL 32526
Analyze member adoption, engagement, transaction flows, and movement of funds across non-card payment products and channels.
Examine the member payment journey, including when members first adopt a payment product and how their usage changes over time.
Evaluate how members use payment products together and identify shifts in behavior across established and emerging payment options.
Develop analytical models that help identify opportunities to improve product adoption and member experiences.
Build dashboards and visualizations that make payment performance and emerging trends easier to understand.
Apply statistical methods to large datasets to support product strategy and business decisions.
Assess how payment behavior affects member experience, operational efficiency, product economics, and risk.
Translate analytical findings into practical recommendations for business stakeholders and leadership.
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