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South Portland, ME; 50 Lydia Lane South Portland, ME 04106
Source: Opportunity Alliance careers · View original posting
From Opportunity Alliance's posting. “We” and “our” refer to the employer.
TEMPORARY HEAP Specialist
(Home Energy Assistance Program)
The HEAP Specialist plays a key role in helping Cumberland County residents access essential home heating and energy assistance programs. As a member of The Opportunity Alliance’s Energy Services team, this client-focused position provides direct support to individuals and families seeking assistance with heating costs through the Home Energy Assistance Program (HEAP) and related energy services.
Responsibilities include conducting client intake interviews, determining program eligibility, processing applications, maintaining accurate records, and ensuring compliance with program guidelines. The HEAP Specialist serves as a trusted resource for clients, providing information, guidance, and referrals while delivering compassionate and professional customer service.
This position contributes to The Opportunity Alliance’s mission by ensuring eligible households receive timely access to critical energy assistance services that help keep Maine residents safe, warm, and secure throughout the year. The ideal candidate is detail-oriented, organized, and committed to supporting community members through effective service delivery and positive client engagement.
Schedule : Full-time, 40 hour/week, hourly position. M-F, regular business hours.
** This is a temporary position, slated to continue for about 9 months.
Location : South Portland, ME. This position will be fully onsite, in person supporting the office flow.
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