From Owensboro Health's posting. “We” and “our” refer to the employer.
Weekend Requirements: As Needed | Work Hours: M-F 8-4:30 | Status: Full Time - 1.0 FTE (80 hours per pay period) | Entity: Owensboro Health Muhlenberg Community Hospital | Department: Administration
Job Summary:
Provides administrative support for Chief Executive Officer, Senior Director of Operations, Senior Director Associate CNO, and other leadership staff as well as the Administration office area or manages corporate activities.
Job Responsibilities:
Receives and screens visitors and telephone calls. Uses independent judgment to determine priority and sensitivity of inquiries and responses.
Maintains database and directory of business contacts.
Provides support to executive leadership creating presentations for committee and/or board meetings.
Receives patient and representative complaints and grievances; logs events, begins notification for investigation, and prepares responses.
Maintains contract files by coordinating new contracts and renewals.
Manages volunteer program, serves as liaison to Hospital Auxiliary, and Gift Shop.
Utilizes strong judgment in managing priorities of requests and escalates as necessary for resolution and/or prioritization.
Manages a wide variety of projects as determined by executive leadership.
Completes assignments by establishing objectives, determining priorities, managing time, gaining cooperation of others, monitoring progress, problem solving, and making adjustments to plans.
Prepares and/or supervises the preparation of correspondence, forms, reports, and other written communications as required.
Multi-tasks extensively throughout each day and utilizes project management skills to plan, coordinate, and facilitate executives’ meetings and functions.
Creates and distributes correspondence to leadership, employees, board members, and community leaders.
Schedules/coordinates meetings, conferences, special events, and appointments for leadership.
Maintains assigned calendars.
Originates, prepares, processes, and edits personnel, financial, or operational reports and documents.
Impacts quality and timeliness of deliverables.
Skills and Attributes:
Requires critical thinking skills and decisive judgment.
Works under minimal supervision.
Must be able to work in a stressful environment and take appropriate action.
Requires a strong understanding of the specialized concepts, practices, and procedures in the area of specialization.
Position Requirements:
Work Experience
A minimum of 2 years' relevant experience required
Education
Bachelor's degree or higher in related field required upon hire
Additional Education Information
A combination of education, training and experience may be considered in lieu of degree.
Licensure/Certification/Registration
No licensure/certification/registration required
Organizational Responsibilities:
Supports Owensboro Health’s Mission, Vision, Core Commitments, and business interests. Adheres to all organizational policies and procedures. Executes all tasks and behaves in a manner consistent with a culture of compliance, safety and a high reliability organization.
Additional Job Information:
This job description describes the general nature and level of work required by the position. It is not intended to be an all-inclusive list of qualifications, skills, duties, responsibilities or working conditions of the job. Specific duties and responsibilities consistent with the general nature and level of work described may vary by department and additional related duties may be assigned as needed. Some duties listed may not apply to all employees with this job description.
The job description is subject to change with or without notice, and Management reserves the right to add, modify or remove any qualification or duty. Nothing in this job description changes the existing at-will employment relationship between the Organization and the employee occupying the position.
Standard ADA Settings:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands: (Office Environment)
Standing: Occasionally
Walking: Occasionally
Sitting: Frequently
Lifting 0-25 lbs.: Rarely
Lifting 25-75 lbs.: Rarely
Lifting over 75 lbs.: Rarely
Carrying 0-25 lbs.: Rarely
Carrying 25-75 lbs.: Rarely
Carrying over 75 lbs.: Rarely
Pushing/Pulling 0-25 lbs.: Frequently
Pushing/Pulling 25-75 lbs.: Rarely
Pushing/Pulling over 75 lbs.: Rarely
Climbing: Rarely
Bending/Stooping: Rarely
Kneeling: Rarely
Crouching/Crawling: Rarely
Reaching: Occasionally
Talking: Frequently
Hearing: Frequently
Repetitive Foot/Leg Movements: Rarely
Repetitive Hand/Arm Movements: Frequently
Keyboard Data Entry: Frequently
Running: Rarely
Vision: Depth Perception: Frequently
Vision: Distinguish Color: Frequently
Vision: Seeing Far: Frequently
Vision: Seeing Near: Frequently
Hazardous Drug Risk Exposure:
Risk Level: No-Risk
Owensboro Health Core Commitments
INTEGRITY - We conduct ourselves with a high level of responsibility, reliability and honesty because we take seriously the trust of our patients and coworkers.
RESPECT - We value and accept the unique talents and contributions of every patient, customer and team member in the Owensboro Health community.
TEAMWORK - We build a spirit of connectivity and fellowship by striving together to overcome obstacles, surpass goals, celebrate accomplishments and plan the future.
INNOVATION - We foster original ideas and creative solutions that improve our daily work and promote the mission of Owensboro Health.
SERVICE - We focus on service to patients, customers and team members by anticipating their needs, thoughtfully meeting those needs and continually improving the quality of everything we do.
EXCELLENCE - We reach beyond basic expectations to expand our knowledge and awareness, produce exceptional work and provide outstanding service.
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