layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

LAYIQ - GCU Associate Counselor at Grand Canyon Education

Contacts inquiring online prospects via the telephone in a timely manner, informing them about the University and its programs
Provides necessary steps for prospective to receive a pre-evaluation
Represents GCU as an educated advisor, familiar with higher education and assists students through the various steps as part of their decision-making process
Shares knowledge of University processes and procedures for admission, transfer credit evaluation, etc.
Stays up to date on policy and procedural changes, incorporating those changes into daily operations as established by the University’s Employee Development department and Management
Determines if the University has a program that will meet the prospect’s needs by listening, probing, recognizing and considering the needs of the prospect and GCU’s degrees
Appropriately guides each prospect to a program that will meet the prospect’s needs and answers any questions they may have about program requirements, transfer credits, admission guidelines, etc.
Participates in ongoing mentorship programs and leadership preparation courses
Communicates GCU’s values, benefits and differentiating features to prospects in a professional and academically-oriented manner
Discusses payment options and answers questions to help the student make an informed decision about how to pay for school
Serves as the primary point of contact to a student who is interested in applying to the University
Accurately shares university expectations to ensure the long-term success of enrolled students
Communicates and helps students use the services GCU provides to help them progress through the program
Maintains professional demeanor with all internal and external stakeholders, communicating appropriately with all parties
Monitors student activity in the classroom and other established benchmarks to ensure academic progression
Achieves daily, weekly and monthly goals, as defined by supervisor and department objectives.
Adheres to all regulatory compliance guidelines, such as FERPA and DNC requirements
Proficient in MS Office Suite
Required Qualifications
Bachelor’s Degree from Grand Canyon University acquired within the last two years
Previous internship, campus leadership, volunteer, customer service, sales or related experience is preferred
Demonstrated interest in professional development and career growth
Prefer experience in higher education and/or a learning environment which involved daily interaction with students.
Cannot be delinquent or in default on a federal student loan as verified in your credit report. If in a rehabilitation program, your credit report must reflect that you are current, not delinquent, on your payments.
Must pass pre-employment background investigations.
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GCU Associate Counselor

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