Travel Expectations: Up to 50% travel, based on customer requirements.
Existing Vacancy: Yes
Application Deadline: Open until filled
About Fulfillment IQ (FIQ)
Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations.
We work at the intersection of strategy, operations, and technology, solving complex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain execution.
Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time-to-value and reduce delivery risk.
If you enjoy working in complex environments, partnering closely with clients, and seeing your work make a tangible impact on how global commerce moves, this is the place where your skills and judgment truly come to life.
Role Overview
Fulfillment IQ is expanding its Blue Yonder practice within our Enterprise Systems Implementation team and is seeking a senior Blue Yonder WMS Design Lead / Solution Architect to lead solution design for complex warehouse transformation programs.
The Design Lead will own the end-to-end functional and technical solution design for Blue Yonder WMS implementations, translating business and operational requirements into scalable warehouse solutions and providing clear direction to configuration, integration, testing, and delivery teams.
This role will serve as a senior design authority throughout the engagement—from discovery and solution design through configuration, testing, deployment, go-live, and hypercare. The Design Lead will work closely with client business and IT stakeholders, FIQ delivery teams, integration teams, and warehouse automation partners to ensure solutions are scalable, maintainable, and aligned with Blue Yonder standard capabilities.
Engagements may include large retailers and 3PLs, template-based multi-site rollouts, legacy WMS migrations, complex distribution operations, and highly automated distribution centers involving ASRS, AMRs, WCS/MHE, sortation, conveyance, print-and-apply, parcel, and other material-handling technologies.
This is a highly client-facing leadership role requiring deep Blue Yonder WMS expertise, strong solution architecture capabilities, and the ability to influence stakeholders, challenge requirements, and drive teams toward a common solution.
Mandate
Own the end-to-end functional and technical solution design for Blue Yonder WMS implementations.
Translate business processes and operational requirements into scalable Blue Yonder WMS solutions.
Establish solution design principles and ensure configuration teams remain aligned with approved requirements, architecture, templates, and design decisions.
Challenge requirements and proposed customizations where standard Blue Yonder functionality can meet the business need.
Determine the appropriate use of standard functionality, configuration, extensions, customization, and integrations.
Provide design governance throughout configuration, testing, deployment, and hypercare.
Lead integration design discussions across ERP, middleware, WCS/MHE, automation, parcel, transportation, and labeling platforms.
Identify solution risks, dependencies, assumptions, and design gaps early and drive them to resolution.
Serve as a trusted Blue Yonder WMS advisor to client IT and business stakeholders.
Help establish FIQ's Blue Yonder delivery methodology, templates, accelerators, and reusable assets.
Mentor Blue Yonder consultants and support development of FIQ's WMS capabilities.
Support pre-sales activities including solution strategy, estimates, proposals, demonstrations, and client presentations.
Must Have
7+ years of WMS implementation or consulting experience, including substantial Blue Yonder (JDA/RedPrairie) WMS experience, on enterprise programs
Hands-on Blue Yonder design and configuration experience. You must be able to judge design quality and challenge vendor and partner answers. Testing-only or support-only backgrounds will not be a fit
Experience as a Solution Architect, Design Lead, or Techno-Functional Lead on at least one full-lifecycle Blue Yonder implementation
Strong operational understanding of warehouse processes: receiving, putaway, inventory control, replenishment, allocation, picking, packing, and shipping
Experience with new implementations, or with migrations from legacy or custom WMS platforms
Experience defining and validating WMS–ERP integration requirements with Oracle, SAP, or similar ERP platforms
Ability to lead design workshops and translate operational needs into functional designs, fit-gap analyses, and solution documentation
Experience supporting test planning, SIT/UAT execution, defect triage, and cutover readiness
Comfort working with distributed onshore/offshore teams across time zones
Strong client-facing presence and the confidence to push back on vendor and stakeholder assumptions
Based in the United States and able to travel up to 50%, based on client needs
Solution Design & Architecture
Proven ability to lead end-to-end WMS solution architecture and functional design from requirements through deployment.
Ability to convert business requirements into: solution architecture, functional design, configuration direction, Integration requirements, process flows, technical specifications, and POCs/prototypes where appropriate.
Strong ability to distinguish between standard WMOS functionality, configuration, extension, customization, and integration.
Experience evaluating customization requests and determining whether requirements can be addressed through standard WMOS functionality or configuration.
Experience establishing and governing global/template solutions across multiple sites.
Configuration & Integration Governance
Experience directing WMOS configuration teams and reviewing configuration for: functional correctness, design compliance, completeness, scalability, template alignment and solution quality.
Ability to identify gaps between approved design and actual configuration.
Experience managing design decisions and ensuring traceability from requirements through configuration and testing.
Strong understanding of configuration dependencies and downstream impacts of design decisions.
Strong understanding of WMS integration architecture and ability to define interface requirements and integration specifications.
Experience integrating WMOS with ERP platforms such as SAP, Oracle, JD Edwards, or equivalent systems.
Experience working with middleware/integration platforms and client-owned interface.
Understanding of warehouse automation and material-handling integrations, including.
WCS/MHE/ASRS/AMRs/Sortation/Conveyance, Print-and-apply, Parcel/shipping systems and Label management.
Client Leadership
Experience working within complex enterprise implementation programs involving multiple workstreams and technology teams.
Strong ability to manage technical risks, assumptions, dependencies, and design decisions.
Strong client-facing communication and stakeholder management skills.
Comfortable working directly with CIO/IT leadership, WMS teams, warehouse operations, enterprise architects, integration teams, and automation partners.
Ability to communicate complex technical concepts to both technical and non-technical stakeholders.
Demonstrated ability to influence stakeholders and drive alignment when there are competing requirements or design opinions.
Nice to Have
MHE, WCS, or WES integration experience (e.g., conveyor, sortation, AS/RS)
Hands-on MOCA or SQL experience for data validation and troubleshooting
Experience with Blue Yonder hosted or cloud deployments, including recent releases
Experience in vendor-led delivery models, where the vendor owns configuration and the partner owns design assurance
Retail, wholesale, or multi-site distribution experience
Pre-sales, solutioning, or estimating experience
Experience mentoring consultants or helping build a consulting practice
Prior experience at Blue Yonder or a leading Blue Yonder implementation partner
Key Responsibilities
Lead solution design workshops with client operations and business stakeholders across inbound, outbound, and inventory processes
Assess current-state operations and systems, including legacy and custom WMS platforms
Review Blue Yonder designs and configuration decisions for completeness, scalability, and fit to requirements
Develop and validate functional designs, process flows, fit-gap analyses, decision logs, and requirements traceability
Define and validate integration requirements with ERP, MHE/WCS, and other connected systems
Work with FIQ's global delivery teams to keep requirements, design, and execution aligned
Support test strategy, test scenario review, SIT/UAT execution, and defect resolution
Drive go-live readiness and hypercare, and carry lessons learned into future deployments
Maintain a clear record of risks, assumptions, dependencies, and open design decisions
Present design recommendations and tradeoffs to client and FIQ leadership
Contribute to FIQ's Blue Yonder practice through templates, accelerators, and best practices, and mentor junior consultants
Support pre-sales activities, including solution approach, estimates, and proposals
What Success Looks Like in the First 90 Days
Blue Yonder WMS solutions are well-designed, scalable, supportable, and aligned with business objectives.
Configuration teams consistently deliver against approved designs and templates.
Standard Blue Yonder functionality is maximized and unnecessary customization is minimized.
Integration and automation dependencies are identified and addressed early.
Design decisions are clearly documented and understood across the program.
Client stakeholders view the Design Lead as a trusted Blue Yonder WMS advisor.
Projects achieve high-quality outcomes through design, testing, go-live, and hypercare.
FIQ develops reusable Blue Yonder assets, methodologies, accelerators, and talent that improve delivery quality and efficiency across future programs.
Key Performance Indicators (KPIs)
Design and readiness milestone adherence on assigned engagements
Number of design gaps and risks identified before build and testing
Quality and completeness of functional design and traceability documentation
Integration requirements defined and validated on schedule
Defect trends and resolution speed during SIT/UAT
Client satisfaction, repeat business, and account expansion
Contributions to practice growth, including reusable assets, consultant development, and pre-sales support
Why You'll Love Working Here
At Fulfillment IQ, we don't just build supply chain solutions; we build long-term careers.
We believe in giving our people real ownership, real influence, and meaningful responsibility. Whether you're leading a client relationship, shaping a solution, or building internal capability, your decisions have a visible impact.
We operate with a high-trust, high-standards culture that values clear thinking, collaboration, and accountability without unnecessary hierarchy or bureaucracy.
Work That Matters. You'll help solve real operational challenges that directly impact global commerce, customer experience, and supply chain performance.
Career Growth That Matters. We invest in mentorship, leadership development, and continuous learning, supporting both vertical growth and long-term career progression.
Flexibility to Thrive. We support remote and hybrid work models, flexible schedules, and trust our teams to manage their time responsibly.
We Celebrate Impact. From project wins to personal milestones, we recognize contribution, celebrate progress, and value consistency over heroics.
A Collaborative Culture. You'll work alongside experienced consultants, engineers, product leaders, and commercial professionals who value ownership, transparency, and high standards.
Perks You'll Appreciate
Employee Health: Comprehensive health and dental coverage for you and your family
Time Off: Competitive paid time off and flexible leave policies
Retirement: Retirement savings programs and employer contributions
Professional Growth: Dedicated learning and development budget
Flexible Work: Remote and hybrid work options
Perks: Equipment and workstation allowances, internet reimbursements, business travel coverage, and employee stock options (ESOP), where applicable
Community Engagement: Team events, meetups, and company offsites
Use of Artificial Intelligence in Hiring
FIQ uses artificial intelligence to assist in the screening, assessment, and shortlisting of applications for this position, including features within our applicant tracking system. AI supports human reviewers and does not make hiring decisions on its own. Final hiring decisions are made by FIQ personnel. If you have questions about how AI is used in this process, contact hr@fulfillmentiq.com.
Accommodations
FIQ is committed to an inclusive and accessible recruitment process. Consistent with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, accommodations are available on request at any stage of recruitment and assessment. Contact hr@fulfillmentiq.com, and we will work with you to meet your needs.
Candidate Privacy
Your personal information is collected and used for recruitment purposes in accordance with FIQ's Candidate Privacy Notice, at https://fulfillmentiq.com/candidate-privacy-notice/. This includes the use of AI-assisted screening described above. By applying, you acknowledge this notice. Questions: hr@fulfillmentiq.com.
Equal Opportunity
Fulfillment IQ is a people-first company built on trust, collaboration, and ownership. We are proud to be an equal opportunity employer and are committed to building a diverse, inclusive, and high-performing workplace. We consider all qualified applicants without regard to any ground protected under the Ontario Human Rights Code, including race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, or disability.
Learn More About Us: Website: fulfillmentiq.com
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LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
