layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

LAYIQ - Customer Solutions Coordinator at US Foods

High School diploma or equivalent required. Bachelor’s degree preferred
Related Experience/Requirements: Applied experience in the collection and analysis of data, as well as formulating plans and activities based on that analysis, preferably in a sales environment.
Must be able to effectively prioritize multiple assignments in an organized manner, effectively completing assignments in a fast-paced environment, within a timely manner.
Excellent organizational skills required.
Must possess sound written and oral communication skills. The successful candidate will possess a communication style that is highly engaged, proactive, customer-service focused and able to adapt to the needs of multiple stakeholders.
Proficient knowledge of Microsoft Word, PowerPoint, Outlook and Excel required.
Must be able to establish and maintain a broad knowledge of the US Foods business and the operational essentials that impact our results.
Salesforce software experience preferred
Physical Requirements: Must be able to sit and stand for long periods of time
MAIN INGREDIENTS
Great Customer Solutions Coordinators are crucial to the US FOODS® team and one of the important faces of our organization. Our CSC strive for integrity and reliability, while building trusting relationships with our team.
Coordinates and offers strategic insight to all aspects of New Customer Onboarding and lead assignment
Identifies and analyzes at-risk customers, serving as key contact for the Save Our Sales (SOS) process and Net Promoter Score
Provides area reporting and analysis specific to new business and lost business
Active participant in Core Team Meetings and Routines
Audit programs for accurate sales information
Administers SOUS and ExpandShare user access
Other responsibilities as required
Work closely with the Area Director of Sales Support, Area Vice Presidents of National Sales, Area Vice Presidents of Local Sales, Regional Sales Managers, District Sales Managers, with some interaction with TMs, drivers, transportation, revenue management and others
Email and or phone Interaction with prospective customers
Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law. The expected base rate for this role is between $24.49/hr - $40.80/hr. This role is eligible for overtime compensation.
Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html .
Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between
$24 - $37
***EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/ Age/Genetic Information /Protected Veteran/Disability Status***

Customer Solutions Coordinator

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