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Omaha - FN Tower
Source: First National careers · View original posting
From First National's posting. “We” and “our” refer to the employer.
At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.
Process incoming research requests, monetary account adjustments, and account updates for credit card and unsecured consumer loan accounts in compliance with applicable regulations. Utilize basic accounting concepts to resolve payment issues, review/issue credit balances, and ensure transactions are posted accurately and timely to customer accounts. Assist in recommending, implementing, training, and documenting new processes to gain efficiencies and reduce expenses.
12:00 to 8:30pm CST Monday through Friday
FNBO Tower - 1601 Dodge Street
Daily Report Settlement and Reconciliation
Research and resolve unapplied payments, credit balances, and payment inquiries related to credit card and unsecured consumer loan accounts.
Calculate and process monetary account adjustments.
Provide a positive customer experience while responding to written and verbal customer inquiries.
Work collaboratively with various teams to identify opportunities to improve process efficiency and accuracy.
Provide/participate, as assigned by management, in on-the-job orientation, training, and cross training of new and existing team members.
Candidates must possess unrestricted work authorization and not require future sponsorship.
Compensation
Compensation range (base pay): $41,116.00-$65,787.00 This role may have a specific starting pay within this range.
Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.
It is anticipated that the incumbent in this role will work onsite at the posted location. Our onsite environment fosters innovation, mentorship, and a vibrant culture where ideas flow freely and relationships flourish. As part of our team, you'll experience the energy of our collaborative spaces designed to support your professional growth while working alongside talented colleagues who inspire excellence daily. Please note that work location is subject to change based on business needs.
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