From Hub International's posting. “We” and “our” refer to the employer.
A path for every ambition.
At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day.
We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them.
Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here.
Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage.
Your ambition has a home here.
ABOUT HUB INTERNATIONAL:
HUB International Limited (“HUB”) is one of the largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 21,000 employees in 600+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.
WHAT WE OFFER YOU:
At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:
Competitive salaries and benefits offerings
Medical/dental/vision insurance and voluntary insurance options
Health Savings Account funding
401k matching program
Company paid Life and Short-Term Disability Plans
Supplemental Life and Long-Term Disability Options
Comprehensive Wellness Program
Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off
Great work/life balance, because that’s important for all of us!
Focus on creating a meaningful environment through employee engagement events
The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
Growth potential - HUB is constantly growing and so can your career!
A rewarding career that helps local businesses in the community
Strong community support and involvement through HUB Gives
SUMMARY:
The Commercial Lines (CL) Service Leader owns the operational excellence of HUB’s MSO region Commercial Lines division, translating strategy into execution across sales, retention, and customer service. This role is central to driving performance outcomes while leading and developing a high-performing team of CL professionals.
JOB RESPONSIBILITIES:
Responsible for being a resource to all of CL in the HUB MSO region
Communicate all National initiatives to the field operations in HUB MSO
Work with CL teams to ensure “best practices” are in place across the region, with authority to implement strategic changes in consultation with the Chief Operating Officer
Work in conjunction with the CSO, COO, Commercial Lines Strategic Leader, and the Commercial Lines (CL) Service Unit Leaders to develop a vision and growth plan, attain and maintain profitability according to HUB MSO standards.
Work with the CL Service Unit Leaders to coordinate client service needs and expectations between the service staff and Producers
Work with the CL Service Unit Leaders and offices managing the workflow of the service staff including the assignment of workload and account responsibilities
Influence and support strategic planning initiatives including development of CL staff
Strategize with CL Service Unit Leaders, COO, CMO, Commercial Lines Strategic Leader, and CSO to retain business year over year enhancing value proposition, stewardship process and account management services
Positively and proactively represent HUB in meetings, seminars, and networking events
Maintain and display a deep knowledge of CL carrier products and service level differentiation
Drive consistent and predictable long-term, profitable client relationships
Work with Mid-South President and VP of Finance to support the development and management of department budget, pursue and achieve targets for key financial metrics, and control expenses per corporate guidelines
Champion the internal and external positioning of the HUB “brand”
Actively participate in Service management on day-to-day basis including office visits regarding staff development (mentoring), plan execution, and training
Helping drive artificial intelligence (AI) adoption to improve operational efficiencies
Maintain the accountability of RSP as they help with processing tasks in working with the operations team
Review Data on a consistent basis to maintain data integrity
Reviewing enterprise reports and having the account managers see if they can replace with the enterprise solutions.
Umbrella Panel
Smart Portal
HUB Wholesale Business
QUALIFICATIONS:
At least 10-15 years of progressive Commercial Lines (CL) insurance experience; majority must be within an agency, brokerage or consulting firm
Demonstrated track record as a Client Service/Account Executive or Team Leader in developing a consultative platform for account management
Specialty lines experience a plus
Demonstrated experience mentoring and directly managing staff
Ability to institute effective employee development and training procedures covering key areas
Understand ways to distinguish insurance brokerages through customer service, technology, special product offerings, association marketing, client communication strategies and alternative funding programs
A consultative, positive, and resourceful approach to dealing with prospects, clients, and associates
Strong visibility within the local and national insurance communities
Highly developed organization and time management skills
Must be willing to travel 25%
Excellent listening skills
Strong written and verbal communications
Strong degree of self-motivation
Demonstrated ability to lead/motivate others
Influential and persuasive with the ability to partner across HUB and work well with segment and other channel leaders
Must hold any insurance licenses required by applicable regulatory authorities to perform the duties of this role
What we offer you
We invest in your growth. HUB offers structured training, licensing support and ongoing development opportunities designed to accelerate your career.
Competitive pay with comprehensive health benefits, retirement savings matching and company-paid life and disability plans
Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career
Inserted bullet information here
The HUB difference
HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.
Reasonable Accommodations: HUB International Limited is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you need a reasonable accommodation to access our career site, complete an application, or participate in any part of the hiring process, please contact the Recruiting Team at HUBRecruiting@HUBInternational.com. This contact information is for accommodation requests only and should not be used to inquire about the status of an application.
E-Verify: HUB International Limited participates in E-Verify. Please refer to Our Recruiting Process | Applicant Notices: E-Verify Program for additional information.
Employer application notice
Equal opportunity and accommodations
Equal Employment Opportunity: HUB International Limited is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
About this listing
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
