layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Patient Service Representative
Minneapolis, Minnesota
Source: Tactile Medical careers · View original posting
Employer job description
From Tactile Medical's posting. “We” and “our” refer to the employer.
At Tactile Medical, we specialize in developing at-home therapy devices to treat lymphedema, chronic venous insufficiency and respiratory illnesses.
The Patient Service Representative supports Tactile Medical patients within a contact center environment through inbound and outbound communication. This role’s main responsibility is to be the primary contact for patients prior to the shipment of their device.
Responsibilities
- Outreach to patients to process all pending product shipments
- Effectively communicate with our patients by listening, speaking clearly and using everyday language our patients can understand
- Deliver information to patients in a caring, empathetic, manner that align with Tactile Medical’s overall patient experience
- Discuss reported benefit information with great clarity to patients