layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

LAYIQ - IA Processing Specialist at Osaic

Process billing-related requests for Investment Advisory accounts, including fee calculations, adjustments, and reconciliations.
Execute tasks accurately and within established service level agreements (SLAs).
Review account data to ensure billing accuracy and identify discrepancies.
Follow defined procedures and workflows to complete routine processing activities.
Maintain detailed records of completed work within systems and ticketing tools.
Partner with internal teams (e.g., IA Support, Operations, Accounting) to resolve standard processing issues.
Escalate complex or non-routine issues to senior team members as needed.
Communicate professionally with internal stakeholders regarding request status or clarification.
Prioritize and organize multiple tasks in a high-volume processing environment.
Support quality control efforts by adhering to policies, procedures, and compliance standards.
Contribute to process improvement initiatives by identifying inefficiencies or errors.
Continuously learn systems, products, and processes related to advisory billing.
Education Requirements: High School Diploma or GED required
Bachelor’s degree in business, Finance or related field is preferred
Basic Requirements: 0–1 year of experience in financial services, operations, billing, accounting, or a related field (internships or coursework acceptable)
Strong attention to detail with the ability to perform repetitive, process-driven tasks accurately
Basic understanding of accounting or billing concepts preferred
Ability to follow documented procedures and work within structured workflows
Strong organizational and time management skills
Ability to work independently in a production-based environment
Effective written and verbal communication skills for internal collaboration
Basic proficiency in Microsoft Office (Excel, Word, Outlook)
Ability to learn and navigate systems such as Wealth Management Platform (WMP), NetX360, or similar tools
Problem-solving mindset with the ability to identify errors and escalate when necessary
Preferred Requirements: 1+ years of investment advisory support experience
Completion of the FINRA SIE exam
FINRA Series 7
Experience with Envestnet / Wealth Management Platform
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IA Processing Specialist

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