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Claim Health
New York City, New York, United States
Source: Claim Health careers · View original posting
From Claim Health's posting. “We” and “our” refer to the employer.
Customer Success Manager
NYC (In-Person)
Compensation
Competitive salary + meaningful equity
YC-backed, early-stage
Claim Health is the AI Revenue Platform for Post-Acute Care.
With the US population aging and preference for care moving to the home, post-acute care (home health, skilled nursing, home care, hospice) is one of the fastest growing verticals within healthcare. Post-acute providers operate across fragmented systems, manual workflows, and reactive processes that create operational drag and financial uncertainty.
Claim Health replaces this fragmentation with an intelligent, software-driven platform that unifies data, automates execution, and enables real-time decision-making across revenue-critical operations.
We’re building an adaptive platform that brings clarity, predictability, and scale to environments where reliability matters.
We're hiring our first Customer Success Manager to partner with our agencies after they go live and take each one to the next level.
Our platform powers a large share of each agency's revenue cycle: referral intake, eligibility and benefits verification, insurance mapping, prior authorization, and admit decisions. As agencies grow with us, there's always more value to unlock, whether that's new referral sources, new branches, new service lines, or more of their workflow running on Claim Health. You'll own that growth.
You'll be a strategic partner to agency leadership, backed by data. You'll bring each agency a clear picture of its performance, a plan for where to go next, and the follow-through to get there. You'll work side by side with our operations, product, and engineering team, and what you learn from customers will directly shape what we build.
This role is ideal for someone with 2 to 5 years in customer success, account management, or revenue cycle operations who wants real ownership over customer outcomes at an early-stage company.
Your work affects mission-critical operations and financial outcomes.
Meaningful equity and influence over the platform's direction.
Complex systems, real constraints.
Small team, fast feedback loops, high leverage work. We have a bias towards moving as fast as possible.
Low ego, high standards, deep respect for craft.
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