layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Lead After-Sales Commercial & Service Supply (m/f/d)
ARX Robotics GmbH
Munich
Source: ARX Robotics GmbH careers · View original posting
Employer job description
From ARX Robotics GmbH's posting. “We” and “our” refer to the employer.
About the Role
As Lead After-Sales Commercial & Service Supply, you will build the commercial backbone of the service business. You will own the central logic around contract administration, service supply, costing, pricing, billing, result accounting, post-calculation and ERP requirements. You will translate technical and operational assumptions into a service model that can be quoted, delivered, measured and improved across customer hubs.
What You'll Build
A commercial service backbone: establish programme administration, contract management, service-order logic, billing and result accounting.
Repeatable contract kit: build standard service descriptions, commercial positions, adaptation rules and decision boundaries for customer programmes; the Head of After Sales & Service owns the strategic service promise and release.
Costing and pricing model: define cost elements, rates, risk and margin logic across workshop, field, remote support, parts and availability-related commitments.
Service-supply system: design assortment, stocking, replenishment, exchange-pool, returns and reverse-logistics logic together with Procurement, Production & Logistics and the customer hubs.