layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Lead Service Engineering - Integrated Product Support & Field Service Engineering (m/f/d)
ARX Robotics GmbH
Munich
Source: ARX Robotics GmbH careers · View original posting
Employer job description
From ARX Robotics GmbH's posting. “We” and “our” refer to the employer.
About the Role
As Lead Service Engineering - Integrated Product Support & Field Service Engineering, you will build the analytical and operational foundation for how ARX systems are maintained, repaired and supported from product development through in-service operation. You will define service requirements early, establish the Service Readiness Baseline, assure reliability and maintainability targets, prepare the hubs for execution and respond with the right technical depth when acute field demands arise.
What You'll Build
Service requirements in product development: define and maintain requirements for maintainability, diagnostics, repairability, service access, tools, test equipment, technical data and documentation.
An Integrated Product Support baseline: establish the maintenance concept, maintenance levels, LORA and task analyses that define required actions, repair boundaries and lifecycle support needs.
Reliability and maintainability assurance: establish and track MTBF, MTTR, failure distribution, maintenance intervals, repair turnaround and related target capabilities.