layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

LAYIQ - Comfort Advisor at Sila Services

Conduct in-home consultations with homeowners to understand their comfort needs, concerns, and goals
Evaluate existing HVAC systems and identify opportunities for replacement, upgrades, and improved comfort
Present customized heating, cooling, and indoor air quality solutions
Clearly explain equipment options, benefits, pricing, and financing solutions
Build trust and strong relationships with homeowners throughout the sales process
Confidently present recommendations and ask for the sale
Follow up with customers as needed to move opportunities toward completion
Maintain accurate customer and sales information in the CRM
Meet or exceed established sales and revenue goals
Work closely with installation, service, and office teams to ensure a smooth customer experience
Maintain a professional appearance and represent the company with integrity
Stay current on HVAC products, financing options, sales techniques, and company processes

Must Have: Proven track record of meeting or exceeding sales goals
Strong consultative selling and relationship-building skills
Ability to present solutions clearly and confidently ask for the sale
Experience conducting in-home customer appointments
Strong communication and presentation skills
Basic proficiency with CRM systems and mobile technology
Valid driver's license with an acceptable driving record
Ability to work evenings and Saturdays as needed
Comfortable working in a performance-based compensation environment
Preferred – A Plus, But Not Required: Previous HVAC Comfort Advisor or residential HVAC sales experience
Knowledge of residential heating, cooling, and indoor air quality systems
Experience presenting financing options and monthly payment solutions
Experience with both lead-generated and self-generated sales
Experience using ServiceTitan or similar field service software
Experience selling maintenance memberships or service agreements
Previous experience in roofing, windows, solar, bath remodeling, or other home improvement sales
HVAC technician experience with an interest in transitioning into sales

Builds genuine trust with homeowners and creates a positive buying experience
Consistently meets or exceeds sales goals
Listens carefully and recommends solutions based on the customer's needs
Communicates confidently without being pushy
Follows the sales process and uses technology and CRM tools effectively
Takes coaching well and continuously works to improve
Maintains strong follow-through from the initial appointment through the sale
Takes ownership of the customer experience and works well with the entire team
Is motivated by performance and excited about the opportunity for uncapped earning potential

If you’re confident, customer-focused, coachable, and ready to take your sales career to the next level, we want to meet you.

#SALES1

Comfort Advisor

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