layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

LAYIQ - Staff Inbound Product Manager - ServiceNow University at ServiceNow

To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
8+ or more years of product management or technical product management experience delivering enterprise software, digital platforms, artificial intelligence-powered products, or customer-facing experiences.
Proven experience defining and executing product strategy for technically complex capabilities, enterprise platforms, cloud platforms, or integrated digital experiences.
Strong understanding of enterprise software architecture, application programming interfaces, data flows, system integrations, cloud technologies, and distributed systems.
Experience with modern artificial intelligence technologies, including large language models, artificial intelligence agents, conversational systems, search, recommendations, personalization, or contextual intelligence.
Demonstrated success partnering with Engineering, Architecture, Design, Research, and product stakeholders to deliver complex, cross-functional initiatives.
Experience defining reusable capabilities, integration patterns, or product standards that support multiple product experiences.
Strong technical acumen with the ability to evaluate architectural trade-offs, platform investments, scalability, security, privacy, compliance, and enterprise readiness.
Proven ability to translate learner, customer, and business needs into technically actionable product requirements and measurable outcomes.
Strong analytical skills, including the ability to define success measures, evaluate product telemetry, and use evidence to make prioritization decisions.
Exceptional communication and influencing skills, with the ability to align diverse stakeholders and drive decisions without direct authority.
FD21
For positions in this location, we offer a base pay of , plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.
Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.
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. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

Staff Inbound Product Manager - ServiceNow University

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