layiq
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Loading LAYIQ…From Apple's posting. “We” and “our” refer to the employer.
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As a Creative Pro, you advocate Apple’s ecosystem to customers, the store team, and the broader community. By facilitating learning for the store team and customers, you help everyone understand the possibilities created by Apple technology and inspire customers to discover, own, and love Apple products.
Description
Promote and deliver engaging Today at Apple sessions about Apple’s products and services that encourage active customer participation and team engagement.
Generate excitement, engagement, and enthusiasm among the internal team and customers for Apple products and services through Today at Apple programming and events.
Identify what excites our customers and what they care about in the local community, connecting them to relevant programming and activities in all areas of the store.
Serve as the ambassador of Apple’s products and services to your peers by supporting learning opportunities and acting as the facilitation subject matter expert in the store.
Mentor and train Today at Apple team members to develop their knowledge and skills.
Drive ownership by recommending solutions that meet customer needs and help create owners.
Seek, analyze, interpret, and act on feedback from peers and customers to improve the Apple Store experience.
Maintain knowledge of new products, technologies, and trends to facilitate relevant sessions.
Demonstrate familiarity with internal support resources available to customers who want to expand their technical knowledge.
Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.
Demonstrate Apple’s values of inclusion and diversity in daily activities.
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $31.11 and $42.89/hr, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan.
You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.
Learn more about Apple Benefits
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
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