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AMD
San Jose, California
Source: AMD careers · View original posting
From AMD's posting. “We” and “our” refer to the employer.
ADVANCE YOUR CAREER. ADVANCE THE WORLD.
At AMD, we believe technology has the power to solve the world’s most important challenges. From advancing healthcare and scientific discovery to powering AI and the technologies people rely on every day, innovation at AMD is shaping the future.
Whether you’re designing next-gen processors, enabling AI breakthroughs, or bringing leading edge products to market, every role at AMD contributes to something bigger — technology that moves the world forward. Join us and, together, we’ll advance your career.
Join our team to drive customer success on AMD Adaptive SoC and AI Edge devices across a broad range of customer applications. You will be a technical point of contact for customer cases, from early design-in and bring-up through production support.
The role is weighted toward silicon debug: finding and closing issues while the customer's design is still being brought up and characterized, so nothing surprises them at ramp. You will root-cause failures across the processing subsystems, interconnect, memory and boot path, and drive each fix with the design, IP, firmware, software and field teams that own the pieces. You will also own the embedded Linux release and the documentation customers build from.
Both halves matter, because the failures worth your time rarely sit cleanly on one side of the hardware/software boundary.
THE PERSON
You have a passion for system architecture, silicon debug, and embedded systems design. You are comfortable working across the full stack, from memory controller specifications and timing reports to building Linux images from source. You are drawn to problems that arrive without a clear owner or a clear root cause, and you are systematic about narrowing them down. You are a self-starter: you can pick up an unfamiliar tool or flow and make progress on your own, and you know when to bring in the right specialist rather than stall.
You are a team player with excellent written and verbal communication skills and experience collaborating with engineers located in different sites and timezones, and you can hold a technical conversation directly with a customer. We place a high value on technical writing. You produce documentation a customer can follow independently, and you can present a complex technical finding clearly to both engineering and customer audiences.
Join our team to drive customer success on AMD Adaptive SoC and AI Edge devices across a broad range of customer applications. You will be a technical point of contact for customer cases, from early design-in and bring-up through production support.
The role is weighted toward silicon debug: finding and closing issues while the customer's design is still being brought up and characterized, so nothing surprises them at ramp. You will root-cause failures across the processing subsystems, interconnect, memory and boot path, and drive each fix with the design, IP, firmware, software and field teams that own the pieces. You will also own the embedded Linux release and the documentation customers build from.
Both halves matter, because the failures worth your time rarely sit cleanly on one side of the hardware/software boundary.
THE PERSON
You have a passion for system architecture, silicon debug, and embedded systems design. You are comfortable working across the full stack, from memory controller specifications and timing reports to building Linux images from source. You are drawn to problems that arrive without a clear owner or a clear root cause, and you are systematic about narrowing them down. You are a self-starter: you can pick up an unfamiliar tool or flow and make progress on your own, and you know when to bring in the right specialist rather than stall.
You are a team player with excellent written and verbal communication skills and experience collaborating with engineers located in different sites and timezones, and you can hold a technical conversation directly with a customer. We place a high value on technical writing. You produce documentation a customer can follow independently, and you can present a complex technical finding clearly to both engineering and customer audiences.
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