layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

LAYIQ - Customer Service Supervisor at Sarasota Memorial Health

Prefer two (2) years of supervisory experience.
Prefer demonstrated oral and written communication skills.
Prefer demonstrated ability to analyze problems and consistently follow through to resolution.
Prefer demonstrated interpersonal skills, including the ability to handle difficult situations in a diplomatic manner.
Prefer demonstrated analytic computer skills in spreadsheets, word processing, and other applications.
Prefer demonstrated leadership skills and understanding of group processes, teamwork, and site/cost-center-based management.
Prefer demonstrated skill in establishing and maintaining effective working relationships at all levels.
Prefer demonstrated ability to take initiative and exercise independent judgement, decision-making, and problem-solving expertise.
Prefer demonstrated willingness to commit to and comply with established critical success factors and statistical goals of the health system and the department.
Sarasota Memorial Hospital was recently recognized again by ranking #1 Hospital in the Region by the U.S. News's Best Hospital report by scoring a Perfect 10! Not only that, but SMH was also designated at a national "standout" hospital for earning top ratings in all evaluated conditions and procedures - an accomplishment achieved by less than 1% of the 4000+ hospitals. Our system has also earned Magnet® recognition from the American Nurses Credentialing Center (ANCC), as well as these additional accolades: Gallup Great Workplace 2018; recipient of an "A" grade for Patient Safety. Sarasota Memorial Hospital is Magnet designated and the only provider of Level II trauma services, obstetrical services, and Level III neonatal intensive care in Sarasota County.
Reputation. Community. Impact. Growth.
Every day, our patients at Sarasota Memorial Health Care System receive a first-class experience in care from a team on a mission to deliver the highest level of care in America. In the process of rising to that challenge, one by one, our people are finding their purpose and feeling their impact. Now it is your turn to see yourself here.
Recognition: 5- Star Quality Rating
SMH- Sarasota is the only hospital in Florida to earn the federal Centers for Medicare & Medicaid Services
' highest rating every year since its inception.
50 Best Hospitals
SMH ranked among
U.S. News & World Report's
50 Best Hospitals in two specialties, Rehabilitation and Obstetrics/Gynecology in 2023-2024, and among the nation's top 10% high performers in 18 other medical specialties, procedures and conditions.
World's Best Hospitals
SMH- Sarasota has made
Newsweek's prestigious list six years in a row, since the global rankings began in 2019.
"A" for Patient Safety
SMH- Sarasota has earned straight A's since it began participating in the Leapfrog Group's hospital safety survey in 2016.
Magnet Hospital
SMH has been recognized as a Magnet hospital for the past 20 years by the American Nurses Credentialing Center, a continuous achievement for nursing excellence shared by less than 1% of hospitals nationwide.
America's Best Employer/Workplace
SMH topped Forbe's list of America's Best Employers, ranking among the top 20% of large employers across all industries in 2024, and #1 healthcare employer in Florida in 2023. The health system also earned a 5-star rating in Newsweek's
2024 list of "America's Greatest Workplaces for Women."
The benefits of being the best: Our commitment to becoming the best community hospital and health care system means providing the best possible benefits to our people. Some highlights:

Customer Service Supervisor

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