layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

LAYIQ - FP Movement Studio Experience Manager at URBN / Urban Outfitters

Role Responsibilities
Studio Operations
Own operational consistency across the studio network while allowing each location to maintain its local character
Develop and implement studio operating standards, processes, and best practices
Partner with cross-functional teams to improve studio workflows and overall store/studio performance
Monitor operational KPIs and identify opportunities for improvement
Ensure studios are appropriately staffed, organized, and equipped to deliver a high-quality experience
Help establish scalable systems as the studio footprint grows
Instructor + Programming Experience
Oversee the framework for instructor relationships across studios
Partner with studio teams in store to recruit, onboard, develop, and retain high-quality instructors
Establish standards for instructor communication, scheduling, performance, and experience
Help evolve the studio programming model based on customer feedback and community needs
Ensure programming remains consistent with the brand while allowing for local relevance
Residency + Community
Oversee the studio residency model and ensure studios are effectively activating their local communities
Partner with the Community and Experiential teams to connect studio programming with broader brand initiatives
Establish best practices for local partnerships, community relationships, and studio events
Help studio teams identify opportunities to make their locations meaningful hubs within their communities
Private Events + Experiences
Develop a consistent framework for private events within the studio network
Partner with store teams to execute private events and special experiences
Ensure events meet operational, financial, and brand standards
Identify opportunities to use studios as experiential spaces beyond their core programming
Strategy + Cross-Functional Leadership
Serve as the central connection between studio teams, retail teams and brand marketing
Translate company priorities into actionable plans for the studio teams
Surface trends, challenges, and opportunities across locations
Help shape the future operating model as the studio footprint expands
Role Qualifications
5–8+ years of experience in multi-unit operations, studio/fitness/wellness management, hospitality, retail, experiential, or a related field
Demonstrated experience managing managers and developing high-performing teams
Strong operational and organizational skills
Comfortable owning multiple locations, competing priorities, and complex workflows
Excellent communication and relationship-building skills
A thoughtful, hands-on leadership style with strong judgment
Ability to build scalable processes without losing the human element of the experience
Strong understanding of customer/member experience
Comfortable working cross-functionally and influencing without relying solely on authority
Willingness to travel between studio locations as needed
Willingness to work occasional evenings/weekends around major programming and events
Success in This Role Looks Like
Studio Managers are confident, accountable, and consistently developing as leaders
Each studio delivers a consistent brand experience while maintaining its local personality
Studio operations become increasingly scalable and efficient as the network grows
Instructor relationships and programming are strong across locations
Studios become meaningful community hubs, not simply physical retail locations
Private events and special experiences are executed consistently and professionally
Leadership has clear visibility into studio performance, opportunities, and challenges
The studio team feels supported by a leader who can both set the standard and help solve the hard problems

Studio Operations
Own operational consistency across the studio network while allowing each location to maintain its local character
Develop and implement studio operating standards, processes, and best practices
Partner with cross-functional teams to improve studio workflows and overall store/studio performance
Monitor operational KPIs and identify opportunities for improvement
Ensure studios are appropriately staffed, organized, and equipped to deliver a high-quality experience
Help establish scalable systems as the studio footprint grows
Instructor + Programming Experience
Oversee the framework for instructor relationships across studios
Partner with studio teams in store to recruit, onboard, develop, and retain high-quality instructors
Establish standards for instructor communication, scheduling, performance, and experience
Help evolve the studio programming model based on customer feedback and community needs
Ensure programming remains consistent with the brand while allowing for local relevance
Residency + Community
Oversee the studio residency model and ensure studios are effectively activating their local communities
Partner with the Community and Experiential teams to connect studio programming with broader brand initiatives
Establish best practices for local partnerships, community relationships, and studio events
Help studio teams identify opportunities to make their locations meaningful hubs within their communities
Private Events + Experiences
Develop a consistent framework for private events within the studio network
Partner with store teams to execute private events and special experiences
Ensure events meet operational, financial, and brand standards
Identify opportunities to use studios as experiential spaces beyond their core programming
Strategy + Cross-Functional Leadership
Serve as the central connection between studio teams, retail teams and brand marketing
Translate company priorities into actionable plans for the studio teams
Surface trends, challenges, and opportunities across locations
Help shape the future operating model as the studio footprint expands

FP Movement Studio Experience Manager

Employer job description

Los Angeles City:

Responsibilities

Qualifications

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