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Mintel
Kuala Lumpur
Source: Mintel careers · View original posting
From Mintel's posting. “We” and “our” refer to the employer.
From fast answers to deep insights, Mintel has provided research and intelligence solutions to consumer-focused businesses for more than 50 years. With a combination of world-class syndicated tools and custom insight solutions, we are the eyes and ears in the markets that matter and the insights behind our clients’ next big idea.
This is a highly visible leadership position, reporting to the SVP Global Operations, Consulting, and offers the opportunity to influence both the direction of the team and the future growth of Mintel's consulting business globally.
People Leadership & Development
Lead, coach, and develop a team of Consulting Managers and Senior Consultants.
Drive capability development and upskilling across the consulting team.
Create and execute succession and talent development plans.
Foster a high-performance culture through coaching, mentorship, and ongoing feedback.
Contribute to shaping and scaling Mintel's consulting offering, including new capabilities, methodologies, and client solutions.
Delivery Leadership
Own the quality, consistency, and effectiveness of consulting project delivery.
Ensure high standards of insight generation, storytelling, and strategic recommendations.
Act as an escalation point for complex or high-risk engagements.
Review and quality-control high-value projects.
Lead teams in translating consumer insights into actionable business recommendations.
Present findings and recommendations to senior client stakeholders with credibility and confidence.
Resource & Capacity Management
Own resource planning across the Global Services team.
Manage team utilization and billability targets to maximize efficiency and performance.
Forecast capacity requirements based on project pipelines and future demand.
Partner with leadership teams to proactively address resource gaps and staffing needs.
Commercial Leadership
Monitor project profitability and delivery performance.
Support commercial teams on proposals and client pitches where delivery excellence is a key differentiator.
Identify opportunities to strengthen client relationships and expand consulting engagements.
Contribute to achieving team and business performance objectives through effective operational leadership.
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