Eyewear Specialist

Department:

MMF Vision Center Shift:

Primarily Days (United States of America) Employee Type:

Regular Per Diem Type (if applicable):

Minimum Pay Range:

$21.00 - $24.15

Job Description:

POSITION SUMMARY

The Eyewear Specialist is responsible for assisting patients with the selection, ordering, fitting, and adjustment of eyeglasses and optical products within an ophthalmology office. This role works closely with ophthalmologists, optometrists, technicians, and administrative staff to ensure seamless continuity between clinical recommendations and optical services.

The Eyewear Specialist ensures accurate interpretation of prescriptions, provides professional product recommendations, manages inventory, and delivers exceptional customer service while maintaining compliance with healthcare regulations and practice policies.

POSITION QUALIFICATIONS

Education/Licensure/Certification:

· High school diploma or equivalent required.

· Certified Optician (ABO/NCLE) highly preferred.

Knowledge/Experience:

· Prior customer service, retail, or administrative experience preferred.

· One or more years of optical experience, ideally in a medical or ophthalmology setting preferred.

· Knowledge of lens manufacturing, frame design, and insurance billing preferred.

· Experience with Medicare, vision plans (VSP, EyeMed), and private insurance preferred.

Skills:

· Basic understanding of optical terminology and prescription components.

· Strong communication skills and professional presentation.

· Proficiency with computers and willingness to learn optical software.