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Atlanta, GA
Source: Zeta Global careers · View original posting
From Zeta Global's posting. “We” and “our” refer to the employer.
WHO WE ARE
Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI.
Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.
As a leader of the CRM Customer Success team, the Director, Customer Success provides P&L ownership and leadership for a book of business. A strategist and leader who also does the work, the Director is responsible for growing and expanding our scope and presence with a portfolio of cross-vertical clients. She/he should be able to foster and nurture relationships with client decision-makers, advance the client relationships through strategic marketing consulting and advocacy, enable references for future clients, and empower an
account team to fulfill against our client contractual obligations. She/he must be able to elevate the abilities of the account team through responsible leadership, development and engagement.
Customer Success is responsible for the client relationship, overseeing and ensuring excellence in strategic services and management, with the goal of achieving operational efficiency, revenue growth and profitability. The Director works with their manager, to ensure all of this through a rigorous, ongoing account planning process that involves the client, our executive leadership, the account team, and various support groups and experts.
This is a hybrid role based in Atlanta (1-2 days/week).
Compensation
The salary range for this role is
$130,000 - $150,000
, depending on location and experience.
PEOPLE & CULTURE AT ZETA
Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.
We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/
ZETA IN THE NEWS! https://zetaglobal.com/press/?cat=press-releases
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