From Live Parallel's posting. “We” and “our” refer to the employer.
Schedule Requirements: Varying shifts including both opening and closing, weekdays and weekends, max of 29 hours weekly
Worksite: (Brookline, MA)
As a Retail Sales Associate
, you are the face of our retail locations, providing exceptional service and product knowledge to our customers. Your role is pivotal in driving revenue through effective sales strategies, maintaining store standards, and fostering a welcoming environment.
WHAT YOU WILL BE DOING
Drive Sales and Revenue: Utilize upselling and cross-selling techniques to increase sales
Meet or exceed individual and team sales targets
Stay informed about current promotions sales, and programs and sales to inform customers effectively
Customer Service: Greet and assist customers, ensuring a positive shopping experience
Provide detailed product information and recommendations
Handle customer inquiries, complaints, and returns professionally
Responsible for high quality patient customer service, retrieving patient information when required from the Medical Marijuana Use Registry, and maintaining confidential and HIPAA compliant paperwork
Package pre-orders efficiently and accurately for reserve ahead pickups
Obtain the appropriate documentation from each patient at every delivery, ensuring validity of their identification and registration with Medical Marijuana Use
Deliver products to customers in the store or via home delivery
Store Operations: Operate POS and any auxiliary sales systems and handle sales transactions accurately
Maintain a clean, organized, and well-stocked sales floor
Assist with inventory management, including receiving and stocking merchandise
Set up and dismantle promotional displays and visual merchandising
Follow all state regulations pertaining to certified Cannabis retailers
Other duties as assigned
Compliance and Record-Keeping: Maintain accurate records of sales and customer interactions
Ensure compliance with HIPAA and other regulatory requirements
Follow loss prevention guidelines and monitor for suspicious activity
EXPERIENCE AND SKILLS YOU’LL BRING
Required
Age 21 or over (Industry Requirement)
High School Diploma or equivalent (Industry Requirement)
Valid Government-Issued Photo ID (Industry Requirement)
Flexible schedule, including evenings, weekends, and holidays
1 year of experience in retail or a related customer service role
Proficiency in operating POS systems and handling transactions
Strong communication and organizational skills
Ability to manage multiple tasks and resolve issues promptly
NETA(MA) & SURTERRA WELLNESS (FL) MARKET ONLY
Class
D
Driver’s License
(Massachusetts) / Class E Driver's License (Florida)
Must present a current DMV printout with none of the following violations: Any major violations (DWI, homicide, reckless driving, drugs, leaving the scene) within the last 7 years
Two or more other moving violations and one at fault accident in the last three years
Two or more fault accidents in the last three years with no moving violations
No more than 3 moving violations or chargeable accidents in the past
Preferred
Experience in the Cannabis industry
Familiarity with inventory management systems
Ability to speak another language to assist guests
PHYSICAL REQUIREMENTS
Must be able to remain in a stationary position (sit or stand) for prolonged periods during the shift
Ability to assist with lifting stock and materials
Occasionally positions self to retrieve product or material in the store throughout the duration of the shift
NETA(MA) & SURTERRA WELLNESS (FL) MARKET ONLY
Must be able to remain in a seated position inside the vehicle for extended periods
Ability to pick up heavy items to load (50 or more lbs.) onto vehicle
Comfortable working in a fast-paced retail environment
Ability to bend in repetitive motion
YOU WILL BE SUCCESSFUL IF YOU…
Are self-motivated; micro-managing isn’t fun for anyone
Roll your sleeves up and do the work; strategy is important, but so is getting stuff done
Can work fast and be flexible; our industry is always changing
Play nice with others; we collaborate with each other a lot
Think creatively; sometimes, the “traditional” solution isn’t the best one
WHAT YOU GET
Employee discount
Balance and flexibility; paid time off, paid parental leave, flexible work arrangements
4
01k enrollment
Pet Insuranc
PARALLEL IS UNITED BY OUR VISION, MISSION, & VALUES
Our Vision
– why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.
Our Mission
– how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.
We are an Equal Opportunity Employer. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.
NETA Pay Range
$16.52 — $18.36 USD
About this listing
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
