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Block
Bay Area, CA, United States of America
Source: Block careers · View original posting
From Block's posting. “We” and “our” refer to the employer.
Block builds simple, powerful tools that make progress towards an economy that’s truly open to all.
Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services.
Together, we’re helping build a financial system that is open to everyone. Join us.
As a member of the SRE team, you will proactively and reactively improve the reliability of Block's platform and critical infrastructure. You are metrics-driven, systems-oriented, and focused on building distributed platforms that enable safe, scalable product development.
You will leverage and continuously improve AI-driven tooling and automation to enhance observability, accelerate incident detection and response, and reduce operational toil. This includes applying AI to incident analysis, alert tuning, and operational workflows.
You will participate in primary platform oncall (12 hours per day, one week every few weeks, depending on team size), supporting Block's most critical (Tier 0) services. In this role, you will lead incident command, coordinate mitigation, and drive effective escalation during high-severity events.
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