Retail Associate - Budtender

At Cannabis & Glass, we're passionate about making a positive impact in the lives of our customers through exceptional service and accessible cannabis products. As the largest recreational dispensary chain in Eastern Washington and Oregon — with locations in North Spokane, Spokane Valley, Liberty Lake, and Ontario — we take pride in offering the region's best cannabis prices and widest selection.

Joining our team means working alongside some of the most experienced leaders in the industry, in an organization that consistently ranks among the highest-performing cannabis retailers in the region. We offer diverse opportunities for professional growth, and we're looking for people who take pride in their work, move with purpose, and thrive in fast-changing environments.

About the Role

At Cannabis & Glass, our Retail Associates are the face of the brand. You'll guide customers through product selection, deliver expert cannabis education, and create an exceptional in-store experience every shift. If you love talking about cannabis and thrive in a fast-paced, customer-facing environment — this is the role for you.

We offer one of the best compensation packages in the industry: competitive hourly pay, tips that can exceed $80 per shift for top performers, and the largest employee cannabis discount you'll find anywhere.

What You'll Do

• Customer Service & Sales
• Greet every customer warmly and professionally; build rapport and promote return visits
• Provide expert guidance on product selection based on individual needs, preferences, and Oregon regulations
• Educate customers on strain types, cannabinoid profiles, consumption methods, dosage, and product effects
• Promote loyalty programs, daily deals, and new product launches
• Verify valid ID and confirm all eligibility requirements before every transaction
• Point of Sale & Compliance
• Accurately process transactions through POS and seed-to-sale tracking systems
• Handle all financial transactions with integrity and accuracy
• Follow all transaction limits, discounts, and promotional pricing protocols
• Adhere to all Oregon cannabis laws and internal SOPs including ID verification, purchase limits, packaging, and labeling
• Report discrepancies, compliance concerns, or suspicious activity to store leadership
• Inventory & Store Presentation
• Assist with restocking, product rotation, and backstock organization
• Maintain merchandising standards — displays should be neat, full, and visually appealing at all times
• Verify accurate labeling and pricing on all retail products
• Support cycle counts and inventory audits as needed
• Keep the sales floor, waiting area, restrooms, and break room clean and organized
• Sanitize high-touch areas and workstations regularly
• Follow all store opening, closing, and cash-handling procedures

Requirements

• Minimum 21 years of age
• High school diploma or equivalent required
• 1+ year of customer service, hospitality, or retail experience; cannabis experience not required
• Strong interpersonal and active listening skills
• Basic math and computer skills; POS experience a plus
• Ability to work evenings, weekends, and holidays
• Ability to stand, walk, bend, climb, and lift up to 50 lbs regularly (up to 200 lbs with assistance), with or without reasonable accommodation
• Must meet all Oregon state requirements for employment in a licensed cannabis facility