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Chowbus
Seattle
Source: Chowbus careers · View original posting
From Chowbus's posting. “We” and “our” refer to the employer.
Chowbus is a leading Asian restaurant technology SaaS platform, with deep roots in the North American market for years. Currently, we stand as a pioneering enterprise in the North American Asian Restaurant SaaS sector. Driven by precise market positioning and efficient product services, our business has achieved doubled growth annually, covering over 30 core states and 100 key cities across the U.S., and partnering with more than 10,000 Asian restaurants.
We build tech ecosystems that help restaurants grow, serve with heart, and uplift their communities. Our vision is to create a world where culturally rooted food entrepreneurs thrive everywhere.
The Technical Associate is responsible for restaurant technology installations and post-sales support. This role will interface with both restaurants and customers to optimize Chowbus’ service in the local markets where we operate. This operations-driven role will manage partnerships and collaborate cross-functionally across the business.
Collaborate with the menu team to accurately set up and configure the restaurant’s menu before installation, and assist with menu-related requests as needed post-installation.
Ensure network setup and verification are completed prior to hardware installation.
Install, configure, and provide training on Chowbus products, including hardware and networking devices such as terminals, kiosks, handhelds, printers, and other peripherals.
Standby on-site for a designated period after installation to monitor POS system performance and address any arising issues.
Using appropriate judgment, independently order of steps to take during implementation based on restaurant needs, and menu design options.
Collaborate with central operations, product, and engineering teams to drive adoption of new products, processes, and plans locally.
A fair compensation package
Medical, dental, and vision insurance
401(k)
Birthday off
The salary for this role is $76,000-$80,168, plus bonus, depending on experience.
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