From Cottonwood Residential's posting. “We” and “our” refer to the employer.
About Cottonwood Residential
Cottonwood Residential is a forward-thinking, fully integrated real estate company focused on the multifamily sector. We combine deep expertise in asset and property management with a commitment to operational excellence across a growing national portfolio. We don’t just manage communities - we elevate them.
About the Role
The Maintenance Supervisor is responsible for leading the maintenance operations of the community, ensuring the property is well-maintained, safe, and operating efficiently. This role oversees the service team, manages vendor relationships, and ensures timely completion of service requests and preventative maintenance programs. This position is ideal for a hands-on leader who combines strong technical expertise with team leadership, operational oversight, and a commitment to delivering an exceptional resident experience.
Key Responsibilities
Maintenance Operations & Property Oversight
Oversee all maintenance operations, including service requests, make-ready processes, and preventative maintenance programs
Ensure the overall condition, safety, and appearance of the community meets Cottonwood standards
Schedule, prioritize, and assign work orders to ensure timely and efficient completion
Perform and support maintenance tasks as needed across HVAC, plumbing, electrical, and general repairs
Conduct regular inspections of the property to identify maintenance needs and potential risks
Ensure all work orders are completed accurately and closed out in a timely manner
Vendor & Inventory Management
Source, schedule, and supervise vendors to ensure quality work and adherence to scope and timelines
Manage inventory, ordering, and delivery of maintenance supplies and equipment within budget
Evaluate products and materials to improve efficiency, cost-effectiveness, and property performance
Maintain accurate records for materials, equipment, and vendor services
Team Leadership & Development
Lead, train, and develop the service team, including Maintenance Technicians at all levels
Plan, assign, and direct daily work while setting clear expectations for performance and quality
Conduct hiring, onboarding, training, and performance management for service team members
Provide coaching, feedback, and development opportunities to support team growth
Foster a culture of accountability, safety, and teamwork
Financial & Administrative Management
Manage maintenance-related expenses in alignment with the property budget
Support purchase order processes, vendor contracts, and cost tracking
Complete required reports, inspections, and documentation accurately and on time
Maintain SDS logs and ensure proper documentation of safety materials
Customer Service & Resident Experience
Ensure prompt and professional response to resident service requests
Address and resolve maintenance-related concerns with a customer-first approach
Maintain strong communication with residents, office staff, and vendors
Support resident satisfaction and retention through quality service delivery
Safety & Compliance
Enforce all company safety policies and procedures, including OSHA standards
Train team members on safety protocols and ensure consistent compliance
Maintain awareness of regulatory requirements and ensure adherence to local, state, and federal laws
Identify and address safety hazards proactively
What You Bring
High school diploma or GED required
Valid driver’s license and reliable transportation required
2+ years of experience in multifamily property maintenance
2+ years of experience leading or supervising maintenance teams
EPA Certification (Type II or Universal) required
Certified Pool Operator (CPO) certification preferred
CAMT certification preferred
Proficiency in Microsoft Office required
Experience with Entrata preferred
Strong technical knowledge of HVAC, plumbing, electrical, and general maintenance systems
Experience with inventory management, vendor coordination, and budgeting
Strong leadership, communication, and organizational skills
Ability to multitask and perform effectively in a fast-paced environment
Professional attitude with a strong customer service mindset
Ability to read, write, speak English to communicate with residents and vendors, to process Company paperwork, and to interpret safety and operating manuals and procedures
Ability to communicate effectively with residents, vendors, and team members
Availability to work standard community hours, including evenings and weekends
Availability to participate in an on-call rotation
Physical Requirements
Regularly required to stand
Ability to climb stairs, walk, and balance is frequently needed
Sit, stoop, kneel, crouch, or crawl is frequently needed
Push or pull to move equipment, appliances, open and close doors, etc.
Climb ladders to perform routine maintenance/repairs
Grasping/gripping/turning to operate tools, equipment, and/or the phone frequently needed
Ability to taste or smell is frequently needed
Reaching above the shoulders frequently needed
Finger dexterity to operate tools frequently needed
Lifting and/or moving up to 75 lbs. regularly needed. Occasionally, over 75 lbs. is needed. Rarely will over 150 lbs. be needed. Weights over 50 lbs. should be accomplished with assistance from one or more persons
Constant need for vision in small detail, beyond arm’s reach, peripheral, depth perception, and the ability to adjust focus
Constant need for talking and hearing to communicate with residents and associates
Why Cottonwood Residential?
We don’t just manage properties - we elevate them. At Cottonwood Residential, you’ll join a culture that values innovation, collaboration, and operational excellence. You’ll work alongside a team that is passionate about delivering exceptional living experiences while supporting your professional growth. We offer a competitive compensation and benefits package and opportunities to grow within a dynamic, expanding organization.
Cottonwood Residential is an equal opportunity employer.
Applicant Communication & AI Disclosure
Cottonwood Residential uses AI-assisted technology and authorized recruiting partners to support our hiring process. By applying, you acknowledge that you may communicate with AI-powered systems during scheduling, candidate outreach, or preliminary interviews, and that interviews may be recorded, transcribed, and summarized for evaluation by our hiring team.
By applying, you consent to receiving communications regarding your application by phone, text message, email, or other electronic means. Hiring decisions are solely made by Cottonwood Residential.
At Cottonwood Residential, we're committed to creating an exceptional customer experience through innovation and service. As an early adopter of Self-Guided Tours, we've made apartment searching more convenient and accessible for our customers. We're looking for team members who are eager to learn, embrace new ideas, and create meaningful connections with every interaction. Join us in helping every customer feel Home at Last!
About this listing
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
