Manager/Director, Revenue Operations

About the company

At Covera Health, we're on a mission to improve healthcare by making every diagnosis more accurate.

Every year, millions of patients receive imaging that shapes life changing medical decisions. Yet too often, important findings are missed, patients struggle to access high quality imaging, and the healthcare system treats radiology like a commodity instead of one of the most critical moments in a patient's care journey.

We're changing that.

Covera combines clinical expertise, advanced AI, and one of the industry's largest radiology quality datasets to help detect disease earlier, improve diagnostic accuracy, and give clinicians greater confidence in every decision they make. Better diagnoses lead to better treatment, fewer unnecessary procedures, lower healthcare costs, and, most importantly, better outcomes for patients.

In 2026, Covera and Medmo came together to create the first platform designed to support the entire radiology journey. From helping patients find and schedule high quality imaging, to coordinating care, to ensuring the accuracy of every diagnosis, we're building a connected experience that simply hasn't existed before.

Backed by Insight Partners, our platform supports nearly 6 million people across Fortune 10 and Fortune 100 employers, three of the five largest national health plans, and thousands of value based primary care physicians.

This is an exciting moment to join Covera. We're building technology that is helping detect serious conditions earlier, improving the quality of care for millions of patients, and redefining what healthcare can be. If you're excited by meaningful work, ambitious teammates, and the opportunity to help save lives through better healthcare, we'd love to meet you.

About the role

As Covera's first Director of Revenue Operations, you will build and scale the commercial operating foundation that powers the company's next phase of growth. Reporting to the COO/CFO, this role serves as the operational backbone for Covera's commercial organization, building the systems, processes, reporting, and operating cadence that enable efficient execution and data-driven decision making across Sales, Marketing, Finance, and Operations.

You will serve as a strategic advisor to the Executive Leadership Team, driving forecasting, pipeline governance, and commercial process optimization across Covera's Employer, Broker, Health Plan, Physician and Provider Growth teams. Operating at the center of Covera's commercial ecosystem, you will create a trusted single source of truth for commercial data, establish scalable operating rhythms, and develop the infrastructure necessary to support predictable growth as the company scales.

This is a highly visible, cross-functional role requiring someone who thrives in ambiguity, enjoys building from scratch, and combines strategic thinking with the hands-on operational rigor needed to drive growth and scale.

In this role, you will be expected to:

Build and own the Revenue Operations function, including processes, systems, reporting, and operating cadence across the commercial organization

Serve as the primary owner and administrator for HubSpot, ensuring data integrity, pipeline hygiene, process adherence, and CRM optimization

Own pipeline management and forecast production - Partner with executive leadership to develop board-ready presentations, commercial business reviews, executive dashboards, and strategic presentations that communicate pipeline performance, forecasting, and growth initiatives

Design, maintain, and continuously improve pipeline mechanics and governance, including opportunity management standards, stage definitions, qualification criteria, and forecasting processes that drive consistent commercial execution and forecast accuracy

Establish and manage scalable deal desk processes, including pricing approvals, commercial approvals, contract workflows, and cross-functional coordination to support complex enterprise opportunities and accelerate deal velocity

• Design and maintain standardized reporting, dashboards, and KPIs that create a trusted, single source of truth across the business
• Partner with Sales, Marketing, Finance, and Operations leaders to optimize commercial processes and improve efficiency across the customer lifecycle
• Establish and run recurring commercial operating cadences, including pipeline reviews, forecast reviews, and deal reviews
• Identify process gaps, inefficiencies, and manual work, then implement scalable solutions and automation to improve productivity
• Develop a long-term RevOps roadmap that anticipates future growth and enables the organization to scale efficiently

Requirements:

• 8+ years of progressive experience in Revenue Operations, Sales Operations, or Commercial Operations, including experience building or scaling revenue operations functions within a healthcare tech startup environment
• Demonstrated experience owning CRM administration and optimization, preferably within HubSpot
• Proven track record building forecasting processes, pipeline management frameworks, and executive reporting, including delivering accurate revenue forecasts to executive leadership and boards
• Deep understanding of commercial operating models, sales processes, and revenue lifecycle management
• Experience building scalable reporting infrastructure, executive dashboards, board reporting, and commercial performance analytics using CRM, BI, and visualization tools
• Exceptional cross-functional collaboration skills with strong executive presence and communication skills, with the ability to present recommendations and insights to senior leadership
• Highly organized, detail-oriented, and comfortable operating in an ambiguous, fast-paced environment
• AI at Covera
• At Covera Health, AI is not a novelty. It's a core part of how we work. Every team member is expected to actively use AI in their day-to-day role, and we invest in building that fluency across the organization. If you lean into new tools and are energized by what's still possible, you'll fit in.