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Dalio Family
Westport, Connecticut, United States
Source: Dalio Family careers · View original posting
From Dalio Family's posting. “We” and “our” refer to the employer.
IT Operations Specialist
The Dalio Family Office (DFO) supports Barbara and Ray Dalio and their family in their ventures, investments, and philanthropic efforts under Dalio Philanthropies, which includes OceanX, Dalio Education, Endless Network, and the Beijing Dalio Foundation. The core of the DFO’s culture is built around meaningful work and meaningful relationships and the family’s commitment to giving back. The office is headquartered in Westport, CT with regional offices in New York City, Singapore, and Abu Dhabi.
The IT Operations Specialist serves as a regional lead for end-user technology support, endpoint management, and identity and access administration across global workforce. This role partners with a UAE-based team to provide follow-the-sun support across multiple time zones. The role delivers hands-on support to corporate and engineering users while helping maintain the operational controls that support compliance, cybersecurity, and regulatory requirements.
The position works closely with global IT and Security Engineering teams to ensure a secure, reliable, and efficient technology environment. This role requires a regular presence in both our New York City and Westport, CT offices, with time split between the two locations based on business needs, in line with our 3 to 5 day a week in office policy.
Day-to-day responsibilities would include a combination of the following:
Support ISO 27001 operational controls relevant to IT operations, including access reviews, asset management, change records, and audit evidence collection. Maintain documentation to a standard suitable for audit.
Support vendor relationships for IT services in region, including hardware suppliers, ISPs, telephony, and software vendors.
Contribute to cross regional IT projects working in partnership with global IT and Security Engineering teams.
Produce and maintain user-facing guidance, internal runbooks, and standard operating procedures.
Provide white-glove support to senior leaders and support critical business events, including occasional after-hours assistance.
Additional duties as assigned
The ideal candidate will possess the following knowledge, skills, attributes, and values:
Excellent written and verbal communication, with the ability to support senior stakeholders calmly and credibly under pressure.
Gym reimbursement, back up childcare services, insurance, financial, and legal services, and much more!
Compensation
Compensation for the role includes a competitive salary in the range from $90,000 -$120,000 (inclusive of a merit-based bonus, dependent on years of experience, level of education obtained, as well as applicable skillset) and an excellent benefits package, including paid time off ranging from 15 to 25 days based on years of service, paid sick and safe leave, dental, vision, life and disability insurance, paid parental time off, birth mother recovery pay, sick family member pay, parental ramp back up program, gym reimbursement and
generous employer match for 401k.
Please note we are unable to provide immigration sponsorship for this position.
Use of AI in the Application Process
We recognize that candidates may use AI-enabled tools to assist with resume drafting, application preparation, and interview preparation. Such use is permitted provided all submitted materials accurately reflect the candidate's own qualifications, experience, skills, and work history.
Candidates may not submit hidden instructions, embedded prompts, misleading metadata, deceptive content, code, or other materials intended to interfere with or improperly influence the Company's recruiting process or the administration of candidate applications.
Any attempt to misrepresent qualifications or improperly interfere with the recruiting process may result in disqualification from consideration.
At the DFO, we believe our biggest asset is our people. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. The DFO treats all candidates and employees with respect and does not discriminate in our recruiting, hiring, and promoting processes and general treatment during employment, including on the basis of actual or perceived race, creed, color, religion, sex, age, sexual orientation, gender identity and/or expression,
alienage or national origin, ancestry, citizenship status, marital status, veteran status, or disability.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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