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Empower Pharmacy
Houston, TX
Source: Empower Pharmacy careers · View original posting
From Empower Pharmacy's posting. “We” and “our” refer to the employer.
Empower Pharmacy is a visionary healthcare company dedicated to making quality, affordable medication accessible to millions of patients nationwide. As the nation’s most advanced 503A compounding pharmacy and FDA-registered 503B outsourcing facility, we’re redefining what’s possible in personalized medicine and pharmaceutical manufacturing. We’re proud to be recognized as one of Houston’s fastest-growing private companies and ranked #116 in Healthcare & Medical on the Inc. 5000 List for 2025.
Our strength is built on four core values: People, Quality, Service, and Innovation. Guided by these principles, we’ve created a uniquely integrated healthcare platform powered by advanced technology, operational excellence, and a relentless commitment to patient care. From manufacturing and quality control to distribution and customer experience, our teams work together to raise industry standards, expand access to critical medications, and improve outcomes for patients and providers across the country.
At Empower, joining our team means more than starting a new role. It means becoming part of a mission-driven organization that’s transforming healthcare at scale. We invest deeply in our people, encourage bold thinking, and create opportunities for growth, leadership, and innovation at every level. Your ideas matter here, your development is supported, and the work you do has a direct impact on the lives of millions.
If you thrive in a fast-moving, purpose-driven environment where innovation, collaboration, and ambition come together, Empower Pharmacy is the place for you. Let’s transform healthcare together.
POSITION SUMMARY
The Incidents Coordinator drives rapid, compliant resolution of operational and quality incidents across
Empower’s
503A/503B pharmacy environment. This role owns intake, triage, documentation, and cross-functional coordination, ensuring regulatory adherence and business continuity. Leveraging AI to accelerate detection, classification, and root cause insights, the coordinator improves speed, accuracy, and decision-making at scale. Operating in a hyper-growth setting, this individual manages high-volume, high-stakes workflows with precision.
P80–P90 talent is expected to demonstrate strong judgment, execution rigor, and learning agility while continuously strengthening systems, reducing recurrence risk, and elevating incident management standards.
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