layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Regional IT Support Specialist II
Enviva
Raleigh, NC
Source: Enviva careers · View original posting
Employer job description
From Enviva's posting. “We” and “our” refer to the employer.
The Enviva team is driven by our shared vision for a renewable energy future. We are a fast-growing, purpose-driven, global energy company specializing in delivering sustainable wood bioenergy solutions. We are the world’s largest producer of sustainable wood pellets, which provide a low-carbon alternative to fossil fuels.
Job Purpose
Enviva is actively seeking a proficient Regional Support Specialist II. This role is pivotal in providing comprehensive technical assistance across Enviva’s plants, ports, and personnel. The responsibilities encompass, but are not limited to, diagnosing and rectifying issues within Windows 11 and Apple devices across a variety of hardware vendors.
The specialist will cater to the IT requirements of our internal customers through remote access and desk-side support. This includes the installation of hardware and software, along with addressing other IT-related concerns. The role also involves meticulous ticket documentation and conducting quality assurance checks on assigned tickets.