Commercial Real Estate Relationship Manager

About Working at Commerce

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.

Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.

About This Job

The applicant must have the ability to critically review, analyze and structure commercial loans, cross sell other bank products, and attract new business to Commerce Bank. Strong Marketing and credit analysis skills are required. Heavy calling on clients/prospects/referral sources of 250+ calls per year is expected of the applicant. The candidate should be goal-oriented with strong sales skills that will enable them to facilitate and cultivate leads.

This position involves both the comprehensive management of existing customer relationships as well as soliciting new business opportunities with targeted prospects. This Commercial Banking position manages a loan portfolio of $25MM to $50MM. The candidate will serve as the relationship manager between the customer and other areas of the Bank in resolving customer problems and meeting the customer's needs.

Essential Functions

Perform calling activities with assigned customers and targeted prospects with the objective to acquire new business

Serve as the primary advisor for an assigned portfolio of diverse and complex Commercial Real Estate (CRE) relationships, ensuring a high level of customer satisfaction and retention

• Coordinate with product partners to cross-sell a full range of products and services
• Critically review and analyze portfolio to reduce risk and enhance profitability
• Facilitate credit requests, including loan structuring, negotiating/pricing, collateral, ensuring adequate loan documentation, and analyzing industry/credit risk
• Facilitate the resolution of customer problems, engaging product experts as needed
• Participate in community and business functions/groups to ensure a positive image for the Bank and to establish referral contacts within the marketplace
• Ensure compliance with all bank policies, procedures, regulations, and laws
• Perform other duties as assigned
• Knowledge, Skills, & Abilities Required
• Strong knowledge of full range of commercial products, credit policies, procedures and terminology
• Strong credit analysis skills
• Strong time management skills, with ability to appropriately prioritize calling activities and strategies
• Goal oriented with strong sales skills
• Strong strategic, analytical, and problem-solving skills
• Strong persuasive and negotiation skills
• Ability to maintain a valid driver’s license and meet Commerce Bank’s driving record criteria; ongoing employment may be contingent upon meeting all driving requirements
• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
• Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values