layiq
worthy; deserving; fitting; suitable.
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Loading LAYIQ…From Zoom Communications's posting. “We” and “our” refer to the employer.
As an IT Analyst II in our San Jose office, you are the go-to resource for employees, executives, and new hires navigating their technology: resolving issues quickly, managing the full device lifecycle, and ensuring every first day goes smoothly. The work spans hardware, software, identity management, endpoint security, and the very human skill of translating a frustrating problem into a clear path forward.
This is a role for someone who wants to understand root causes, not just close tickets, and who finds genuine satisfaction in making technology invisible so the people around them can focus on their best work. This position requires on-site presence five (5) days per week at our San Jose, CA office. Remote or hybrid arrangements are not available for this role.
Our IT team delivers reliable, people-first support across Zoom's San Jose offices, approaching every interaction with empathy and a drive to solve the root cause rather than just the symptom. We take pride in making technology invisible so that everyone around us can focus on their best work, and we bring curiosity and care to every ticket we close.
Compensation
$42.11
$89.42

This is a non-exempt position and is eligible for overtime pay in accordance with applicable federal, state, and local law. The annualized range is $87,600.00 - $186,000.00.
 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations
At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!
10/12/26
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement for more information of how we use your data.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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