layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Customer Success Manager
Alpha Financial Markets Consulting
London
Source: Alpha Financial Markets Consulting careers · View original posting
Employer job description
From Alpha Financial Markets Consulting's posting. “We” and “our” refer to the employer.
About Aiviq
Aiviq is a fintech company transforming how asset managers globally process, analyse, and leverage their data. Our solutions power critical business processes for leading financial institutions worldwide, helping them drive efficiency and growth.
About the opportunity
We are creating a new Customer Success Manager role, sitting alongside our Customer Services team and reporting directly to the Head of Operations. You will own the day-to-day health of our customer relationships, keep senior sponsors informed and confident, and make sure our customers are getting maximum business value from our cloud-based data and analytics platform.
You will be the person our customers trust to tell them what is really happening, and the person our internal teams turn to understand our customers needs and expectations. Sales will continue to own the commercial and contractual relationship; your focus is the growth, retention and satisfaction of our client base, through operational success, adoption and advocacy.