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Mojo Supermarket
New York, NY, US
Source: Mojo Supermarket careers · View original posting
From Mojo Supermarket's posting. “We” and “our” refer to the employer.
WHO WE ARE
Mojo Supermarket is a fully integrated agency built on the creative philosophy "Break your Brain Good." We create work that rewires the way people think and helps brands solve their biggest business challenges. By combining strategic thinking with bold creative, we deliver ideas that generate outsized business results for clients including TikTok, Burger King, Chase, DoorDash, Ruggable, and more.
Mojo is looking for a highly organized, hands-on Workplace Experience & IT Manager to own the day-to-day operations and experience of our New York office, manage our in-office events and hospitality, and serve as the internal owner of our technology operations.
This is the person who knows how things work and makes sure they keep working. You notice what needs to be done, take ownership without waiting to be asked, and follow it through. On any given day, you might move from dealing with a building issue, to getting a new employee's laptop provisioned, to setting up a company happy hour, to holding an IT vendor accountable for an unresolved ticket, to noticing that a conference room isn't functioning properly and getting it fixed before anyone has to ask.
You do not need to be an IT engineer. Mojo partners with a managed IT service provider for technical support and expertise. You will own that relationship internally: coordinating requests, managing equipment and access, tracking issues through resolution, maintaining documentation and inventory, and ensuring our external partners are delivering what the business needs.
This is a highly hands-on role, but we're looking for someone who does more than complete tasks. You create systems, improve processes, anticipate what's coming, and make the operation better over time. The goal is simple: the office is well run, employees and guests have a great experience, events are thoughtfully executed, technology issues have a clear path to resolution, and the operational details that keep the workplace functioning do not fall through the cracks.
Own the physical workplace end-to-end, including facilities, repairs, access, conference rooms and AV, seating, supplies, food and beverage, mail, deliveries, and day-to-day office readiness.
Lead the operational execution of Mojo-sponsored events, company meetings, celebrations, and client gatherings, including vendors, catering, food and beverage, AV, setup, breakdown, and run-of-show
Create a thoughtful hospitality experience for employees, candidates, clients, partners, and guests, anticipating needs and sweating the details that make people feel welcomed and cared for Partner with People & Culture and other teams on programming objectives while independently owning the calendar, logistics, vendors, budgets, and execution
Build strong hospitality and event vendor relationships, continuously improve the in-office experience, and support occasional events outside standard office hours
IT Operations & Vendor Management
Serve as Mojo's primary internal owner of our managed IT provider and other technology vendors, holding partners accountable for service levels and driving issues through resolution
Partner with leadership and external providers on security, compliance, device management, and other IT initiatives, translating business needs into clear requests without needing to personally solve advanced technical issues
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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