Strategic Partner Development Lead, US Carriers

About Gigs

At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.

Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.

Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.

If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.

Things We Care About

We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.

Speed.

We move and we ship. We set bold deadlines and treat every week like it matters.

Ownership.

If you see something broken, fix it. We don't wait for permission.

Customer Obsession

. Our customers' product is our product.

Ambiguity.

We're building frontier technology in a complex domain. You'll need sound judgement and good instincts to make decisions without complete information.

First principles.

We don't ask how things have been done before. We ask why they were done that way at all.

The Role

As Strategic Partner Development Lead, you are the commercial and strategic owner of our key carrier partnerships in North America. From commercial negotiations to the prioritization of partner roadmap against company goals, you own the partner success across all dimensions. You’ll have a deliberate focus on developing our carrier partnerships into a sustained strategic moat for Gigs.

You will own the engagement model with our carriers as well as the responsibility to deliver on key development metrics to enable our growth. Success in this role will balance cultivating long-term relationships for Gigs with Carriers while unlocking key strategic projects and growth goals.

You will execute on high-impact, cross-functional initiatives across new commercial models, products, technical enablement, and business expansion for Gigs. Our carrier partnerships have a significant impact on Gigs' growth in the USA, as well as the foundation of the product experienced by millions of users.

What You Will Do

• Own strategic development of our key partnerships.
• Partner strategy, agreement execution and long-term relationship management is your key mandate. You sequence and orchestrate our asks, collaborations, roadmaps, and co-innovation across all functions from marketing to legal and product.
• Build operational cadence and momentum behind our partnerships.
• Setup operational cadence across cross-functional teams and multiple internal and external stakeholders. You’ll own the relationship but set up an operational backbone to prevent you from becoming a bottleneck.
• Scale joint opportunities.
• Continue to shape joint strategies and commercial models and lead cross-functional execution of new capabilities.
• Deliver on outcomes.
• Responsible on roadmap prioritization towards our carriers and deliver on commercial, technical and relationship outcomes.
• Negotiate high-stakes and long-term agreements.
• Independently lead complex, high-impact negotiations with carriers, including commercial agreements that affect Gigs key COGS and long-term strategic position.

What You Will Need

5+ years of partnerships experience in a tech company with 3+ years of business development experience in tech, establishing partnerships with corporate institutions across finance, insurance, or regulated industries, or equivalent strategic, complex partners

• 3+ years of experience defining and executing partnership strategies to build innovative product experiences
• 3+ years' experience negotiating commercial deals with top financial and technology institutions, including scaling such deals across multiple partners
• Strong agency, can handle ambiguity in a fast-moving organization, and thrives on a high level of autonomy and responsibility
• Strong communication skills, in both verbal and written form, and ability to influence internal and external stakeholders across a wide variety of functions

Interest in and intellectual curiosity about the US telecom industry, infrastructure platforms, and Gigs partners.

Work At Gigs

At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same.

• You should expect regular time in one of our hubs
• , as well as occasional travel for team workshops, customer meetings, and
• Gigs Republic, our bi-annual company off-site

. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.

What We Offer

At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan

Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our Careers page.