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PHL-RE Shared Services-Manila; Iloilo
Source: RELX careers · View original posting
From RELX's posting. “We” and “our” refer to the employer.
The Senior Business Analyst supports the Director of Business Analysis and plays a key role in implementing agentic and AI-enabled capabilities across Global Operations. The successful candidate brings strong expertise in business analysis, process redesign, digital transformation, and change enablement, helping teams adopt intelligent workflows that improve efficiency, decision quality, and user experience.
Improve operational efficiency and performance through AI-enabled and low-code solutions that enhance automation, analytics, and human decision-making.
Analyze and redesign workflows, applying process and value stream mapping to identify improvements and measurable outcomes.
Collaborate with technology and data teams to structure workflows that support data-driven decision-making and enable effective automation.
Support the introduction and adoption of autonomous agents and AI tools within defined operational boundaries, ensuring human oversight, transparency, and compliance.
Define and track success metrics that demonstrate measurable improvements in speed, quality, and scalability across processes.
Contribute to the development of an AI-ready culture, supporting stakeholder engagement, communication, and training as part of change management initiatives.
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