Fulfilment Lead Operator - Twilight shift (6pm-12am)

Role:

Fulfilment Lead Operator - Twilight shift (6pm-12am)

Career Step Level:

Step level 1.3

Location:

Blyth, Worksop

Hours:

We are pleased to say, this is a permanent contract, you will be working a rolling average of 115 paid hrs per pay period (4 weekly), 6 hr shifts per day minus 15 mins unpaid break working on a shift pattern of Sun-Thu 6pm-midnight.

Fresh Food, Happy Dogs.

We believe dogs deserve the healthiest, most natural and tastiest meals - with none of the nasties. That’s why we make FRESHly prepared food, cooked just like you would at home and delivered direct to our customers in perfect portions. As a B-Corp certified company, you’re joining a sustainable business that genuinely cares about our people, our products and our impact on the planet. Our goal is simple: to help dogs live healthier, happier, and longer lives, while leaving humans smiling after every interaction.

We’ve come a long way since our co-founders (Kev & Dave), hand delivered the very first Butternut Box. Today, we feed hundreds of thousands of hungry dogs across the UK and Europe - but we won’t stop until we’re feeding dogs everywhere. To get there, we need a team of brilliant people who share that ambition to come and work for us.

🐾 The job:

• Be accountable for the timely fulfilment of high-quality customer orders
• Provide supervision and support to the fulfilment team in order to meet key operational metrics of quality, packing accuracy and packing rates
• Assist the Team Leader by monitoring & improving your teams performance in order to achieve growth and accuracy in a supportive environment

Work in a safe way following all appropriate safety procedures by maintaining a tidy and hygienic working environment.

Point of contact for Team Leader for regular performance review meetings

Occasional attendance and contribution at daily review meetings

Other general tasks waste processing, order packing etc.

Work to relevant standards and Key Performance Indicators (KPI's)

Work well with multiple functional teams including Engineering, Technical, Production and Warehousing.

👀 What we're looking for:

• Previous experience as a line leader or area leader within the food manufacturing sector (preferred)
• Ability to read and communicate confidently in English
• Numerate (able to understand and work with numbers)
• Hard-working & diligent with a hunger to learn
• Flexible, pragmatic, resilient & humble
• Committed to food quality & safety
• Loves dogs (naturally)

🙌 Our benefits:

• Enjoy 257.5 hours of holiday per year (equivalent to 33 days holiday), plus an extra 8 hours for each year of service (up to 40 hours).*
• 39 hours of pre-booked paws days to support good wellbeing and self care.*
• Enrollment into our EAP “Telus” offering free financial planning, counselling, mental health support and more