layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Odessa 02 (University Blvd) RX Tech - Pharmacy Care Representative - Full time
Odessa, Texas
Source: H-E-B careers · View original posting
Employer job description
From H-E-B's posting. “We” and “our” refer to the employer.
Responsibilities Job Summary: As a Pharmacy Care Representative, you'll work in a team environment to provide superior customer service that exceeds patient expectations. Key Responsibilities & Essential Functions: Customer Service / Patient Care: Provides / role-models superior customer service; works closely with Pharmacists, Pharmacy Technicians, and Pharmacy Care Representatives (PCRs) to provide excellent patient care Promotes / fosters "Greet, Ask, and Thank" and H-E-B telephone strategies; directs calls to appropriate Partner
Receives written prescriptions from customers; obtains / verifies demographic and profile-related information; receives refill prescription numbers (by phone and at drop-off counter) and obtains profile-related information; processes written prescriptions and refill numbers into RXEVO Generates prescription-related paperwork; files / retrieves / maintains prescriptions in the Will-Call area Uses RXEVO at point of sale (POS) system; ensures procedures are followed to deliver prescriptions to correct patients (name, number of orders per