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Aurora, CO (US); Aurora, Colorado (US)
Source: Covetrus careers · View original posting
From Covetrus's posting. “We” and “our” refer to the employer.
Covetrus is a global animal-health technology and services leader dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We bring together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine.
Operations Manager – Outbound, Animal Health
Our Aurora, CO location is seeking an Outbound Manager responsible for managing the outbound operation of the Distribution Center to ensure timely and accurate order fulfillment and shipping to ensure t he customers’ expectations are exceeded every day .
We offer a climate-controlled, small-team environment where you rarely have to work weekends!
WHO WE ARE
Covetrus is a global animal-health technology and services company dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We are bringing together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine.
OUR VALUES
Never Settle – Share the Customer Goal – Give Power – Be Passionate – Do Good
Come join our amazing team where we go for great, put the customer first, operate as one team, cultivate a passion for animals, and always act responsibly for customers and society!
Pet Insurance
Employee Stock Purchase Program and more!
JOB RESPONSIBILITIES
Plans and directs all distribution activities including shipping, routing, and administrative tasks to ensure company requirements are met .
Leads the effort to gather feedback regarding the customer expectations. Makes recommendations and implements changes to continually improve the customer’s experience.
Ensures the efficient organization and layout of the distribution center by optimizing processes for picking, packing, and shipping customer orders while maintaining distribution center compliance with all governmental agencies and their regulations.
Main point of contact for all inquiries regarding outbound shipments. Works with internal partners (Sales, Regulatory and Quality Affairs) regarding orders shipped. Answers questions and provides information to resolve any outstanding issues in a timely manner. Pro-actively communicates issues to appropriate individuals which many include: Customers, Sales, Purchasing, and Distribution Center Management.
Reviews current or future trends that indicate possible gaps in the outbound process and makes recommendations based on findings.
Conducts daily status meetings with management team to review prior day’s performance and to develop action plan for current day.
Manages the outbound team. This includes but us not limited to, performance management, attendance management, training, employee engagement and retention, and employee development.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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