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Schaumburg, IL; Schaumburg-1475 Woodfield
Source: Huntington Bank careers · View original posting
From Huntington Bank's posting. “We” and “our” refer to the employer.
Description
Summary
The Account Service Coordinator is an entry-level role responsible for providing high-quality support to dealers and internal partners. This position focuses on data entry, account maintenance, dealer assistance, and timely resolution of inquiries to ensure a positive customer experience. The role may support a shared pool of accounts or an assigned portfolio, depending on business needs.
Duties & Responsibilities
Dealer Support Serve as a primary contact for dealer questions related to account activity, system navigation, documentation, payments, and general inquiries.
Provide timely, accurate responses to dealer requests and escalate issues as needed.
Support onboarding activities by collecting required documentation and assisting with the application process.
Account & Data Entry Support Accurately enter, update, and maintain dealer and account information in internal systems.
Process routine account updates, corrections, and maintenance requests.
Ensure data accuracy, proper documentation, and compliance with internal policies.
Operational Processing Coordinate with internal teams to ensure payments, adjustments, and account transactions are completed accurately and on time.
Assist with clearing exceptions, correcting discrepancies, and resolving suspended or incomplete items.
Support preparation of standard dealer communications, including reminders and account updates.
Monitoring & Reporting Run reports and review account information to identify missing documents, incomplete data, or follow‑up needs.
Flag potential issues to senior team members or management when appropriate.
Communication & Collaboration Communicate dealer needs, concerns, or trends to internal stakeholders including Sales, Finance, and Operations.
Partner closely with teammates to ensure consistent service delivery and a positive dealer experience.
Other Duties Participate in projects aimed at process improvement or workflow efficiency, as assigned.
Contribute to team goals by supporting colleagues during peak periods or absences.
Perform other duties assigned.
High school diploma, GED, or equivalent education required.
1+ years of experience in customer service, administrative support, operations
Compensation
$25.00 - $48.56 Hourly
The compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary based on various factors including but not limited to location, experience, and education. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan.
In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
Huntington is an Equal Opportunity Employer.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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