layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

LAYIQ - Senior Manager, Strategic Account Management - Market Research at Walmart

Lead the Pantry portfolio within
Food
, balancing client demand, business priorities, team capacity, research quality and sustainable delivery.
Personally lead and execute full-service quantitative and/or qualitative research engagements, including research design, questionnaire development, programming and fieldwork oversight, analysis, storytelling and client delivery.
Lead, coach and develop a team of research professionals, setting clear expectations, providing timely and actionable feedback, and creating meaningful opportunities for associate growth and development.
Lead the coordination and prioritization of work across the Pantry team, thoughtfully balancing client engagements, team capacity, project complexity, business priorities, and development opportunities.
Set and uphold a high bar for research excellence and client experience, providing strategic guidance, quality oversight and hands-on support for complex, high-priority or at-risk engagements.
Serve as a trusted research consultant, helping clients translate business questions into fit-for-purpose approaches and connecting them to the right Scintilla research model, from DIY capabilities to flexible and bespoke full-service support.
Build strong partnerships with Account Management and other cross-functional stakeholders to understand client priorities, identify opportunities, and support greater client value, awareness, utilization and growth across Scintilla’s research capabilities.
Anticipate challenges, make sound decisions, and bring solutions forward, resolving issues at the appropriate level, and elevating risks with clear context and recommendations when broader alignment is needed.
Develop a strong understanding of the Pantry business and client landscape, identifying patterns, emerging needs and opportunities and bringing those perspectives forward to the Research Director for Food and broader team.
Champion Scintilla and Research Services, building awareness and confidence in our research capabilities while sharing relevant client feedback, use cases and market learnings across teams to strengthen our collective capabilities, ways of working and client impact.
Who you are
You are an experienced research consultant who can confidently move between methodological, client and business conversations, with curiosity for data, technology and new ways to solve client problems.
You are a hands-on people manager who enjoys developing others while staying close to the work and making thoughtful tradeoffs across clients, projects and team capacity.
You create clarity in ambiguous situations, anticipate challenges and bring solutions forward while maintaining strong accountability for your area of responsibility.
You build trusted relationships and can influence across teams, recognizing that the strongest outcomes come from operating as one team, sharing knowledge and supporting priorities beyond your immediate portfolio.
You are comfortable operating in a fast-growing, evolving environment where priorities can shift and everyone is expected to contribute to how we work and scale.

Senior Manager, Strategic Account Management - Market Research

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