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Emberos
El Segundo, California, United States
Source: Emberos careers · View original posting
From Emberos's posting. “We” and “our” refer to the employer.
emberos exists to bring predictive intelligence and clarity to a world where AI is already shaping decisions.
We help brands understand how AI interprets and represents them at the moment of discovery and how that understanding compounds over time. By revealing emerging patterns before assumptions harden into belief, we give leaders foresight into what is taking shape and the ability to act early.
This is not just monitoring. It's predictive intelligence designed for an AI-mediated world.
As AI increasingly defines what people see, trust, and choose, emberos serves as a grounding force for truth by bringing clarity to how meaning forms today and how it evolves tomorrow.
We're a small, fast-moving team building something foundational, and we're looking for people who want to shape what comes next.
Most companies would call this Customer Success. We don’t.
At emberos, the Account Strategist sits closer to a strategy consultant with a commercial mandate than a relationship manager with a renewal calendar.
You’ll own a portfolio of brand clients and the strategy that turns emberos from a platform they use into an advantage they rely on. If a client thinks of us as a dashboard, we haven’t gone far enough. If they think of us as the team helping them win as AI reshapes brand discovery, you’re doing the job.
This is a role for someone we trust in the room with a CMO, without backup. You’ll form the point of view, set the account strategy, decide where and when we deploy, and connect the signals we see to decisions the client should make next.
Your job is not to keep accounts warm. It is to make emberos increasingly valuable to them.
The strategy for every account.
You’ll maintain a rolling 90-day plan tied to the moments that matter: launches, release calendars, campaign windows, pipeline cycles, and shifts in the market. This is not a status document. It should be useful enough that the client works from it.
The client relationship after the sale.
Kickoffs, weekly working sessions, quarterly reviews, executive briefings, and the strategic questions that show up between meetings all run through you. You set the standard for how clients experience emberos.
Fix Pack strategy.
You determine what we deploy, when we deploy it, and why it matters. You’ll build the rationale with the client, align the work internally, and make sure every intervention connects back to a larger strategic objective. Engineering owns execution. You own the thinking behind it.
Expansion.
Growth is part of the job, not a handoff to sales. Every quarterly review should surface where emberos can create more value. You’ll carry a soft quota on net new ARR across your book.
The client's perception of emberos.
You are the person clients associate with our judgment, our responsiveness, and our value. The strength of that relationship should show up in renewals, expansion, and referrals.
Help define AI Brand Management, an entirely new category, alongside some of the world’s most ambitious brands.
Become a trusted strategic partner to clients navigating how AI is changing discovery, reputation and brand performance.
Turn complex AI data and insights into clear recommendations, opportunities and action.
Work closely with product, sales and engineering to shape solutions around real client needs.
Build deep relationships with senior brand and agency leaders while helping them stay ahead of a rapidly changing landscape.
Join a small, high-impact team where your thinking, client leadership and decisions directly influence the company’s growth.
If you’re excited by the opportunity to combine strategic thinking, client partnership and emerging technology, and want to help brands navigate the next era of AI, we’d love to hear from you.
Emberos is an equal opportunity employer committed to a diverse, equitable and inclusive work environment; dedicated to providing equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and veteran status.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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