From Newrez's posting. “We” and “our” refer to the employer.
Who We Are
At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that’s why we invest in your growth, wellbeing, and ability to make an impact.
Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.
Primary Function
The Recovery Attorney Performance Specialist I is responsible for aggressively pursuing non-performing accounts in the legal collections inventory according to company standards. The Recovery Attorney Performance Specialist I preserve the integrity of accounts referred for legal remedies and safeguard the company’s ability to pursue litigation at any time.
Principal Duties
Maximize collections in the Legal Inventory’s
Utilize negotiations to positively impact collections.
Review, verify and validate accounts prior to being sent to our Attorney Network after all collection’s efforts have been exhausted and no current payments made.
Work with the attorneys to negotiate voluntary repayment plans and/or for subsequent placement with attorney to pursue legal remedies to obtain judgement.
Achieve various standards and goals for servicing accounts without sacrificing quality of service, maintain adherence to FDCPA guidelines, and consistently represent the company in a professional manner.
Manage Inbound calls for accounts in the Legal Inventory Desks
Performs related duties as assigned by management.
Education and Experience Requirements
High school diploma or equivalent, required.
1-2 years of related experience.
2+ years’ experience in the mortgage, legal, and/or collection industries.
Knowledge, Skill, and Ability Requirements
Ability to achieve set goals, meets deadlines, and work in a fast-paced, stressful environment.
Credit bureau reporting knowledge and skip tracing experience.
Knowledge of collection laws and processes related to mortgages.
Persuasive and professional communication skills.
Solid work ethic, high integrity, positive attitude, and strong attention to detail.
Additional Information:
While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.
Why Newrez
We’re a great place to work because we invest in what matters: your career, your community, your wellbeing, and your future. Our total rewards package is designed to support your whole self.
Company Benefits :
We offer benefits, programs, and perks that support you in every aspect of your life.
The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships
Newrez NOW:
Through Newrez NOW, our Corporate Social Responsibility program, you’ll have opportunities to give back, lead, and make a difference.
1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)
Matching Gifts Program - dollar-for-dollar up to $1,000
Access to grants, nonprofit resources, and volunteer opportunities
More than $6,000,000 donated since 2020
1 in 5 employees participates in at least one Employee Resource Group (ERG)
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
CA Privacy Policy
CA Notice at Collection
About this listing
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
