layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

LAYIQ - Care Management Technician- Health Central Case Management- Part Time (Sat, Sun, one weekday) at Orlando Health

Essential Functions • Educates patients/families on the roles of the care management team, bridging communications with the other members of health care team, and ensuring timely transitions to the next level of care. • Assists with the Care Management requests as needed: * Arranging nursing home returns * Contacting SNF’s, ALF’s, and Rehabilitation Centers to refer to and ascertain bed availability * Identifying availability of community resources * Enrolling patients in patient assistance programs * Referring to community agencies * Arranging patient transportation * Obtaining authorization numbers from payors * Obtaining appropriate contact name, contact number and/or fax number of payor * Arranging for resources to facilitate durable medical equipment • Assists in issuing the Important Message from Medicare (IMM) letters to include patients’ rights/ responsibilities. • Assist in issuing the Observation notification to include the Medicare Outpatient Observation Notice (MOON). • Assist in issuing Advance Beneficiary Notices (ABNs) and Hospital-Issued Notices of Noncoverage (HINNs) as appropriate for non-covered services. • Assists in the overall office functions of: * Mail management, phone coverage, and safe office operations/ maintenance of office equipment including, but not limited to, phones, fax machines, copiers, printers, and computers * Maintenance of required files, statistics, and reports in a streamlined manner to ensure current accurate information is readily available to appropriate parties * Assists in maintaining the various databases and spreadsheets utilized by the department * Assists in scheduling meetings and coordinating arrangementfor meetings * Assists in the suggestion, development and implementation of new processes to improvedepartment efficiencies • Provides timekeeping support to the department via execution of departmental procedures and data entry into the corporate time management system Other Related Functions • Fax/copy materials as requested. • Adheres to corporate and departmental policies regarding confidentiality of patient records, physician information, system data, and other clinical data. • Maintain records and documentation of work performed in a timely, organized and easily retrievable fashion. • Maintains confidentiality of data and information in compliance with HIPPA regulation and Orlando Health policies.

Care Management Technician- Health Central Case Management- Part Time (Sat, Sun, one weekday)

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