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Job opportunity
Business Support Analyst Senior
San Antonio Home Office II/III; Tampa Campus; Tampa Crosstown; Phoenix Campus (Main)
Source: USAA careers · View original posting
- Pay
- Compensation range : The salary range for this position is: $85,040 - $162,550.
- Employment
- full time
- Sponsorship
- USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Employer job description
From USAA's posting. “We” and “our” refer to the employer.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.
The Opportunity
As a Business Support Analyst Senior you will s upport the business by analyzing and evaluating relevant complex business data, information, metrics and processes to identify opportunities and solutions to business plan development and optimization of business operations. Responsible for supporting key functions and providing recommendations to achieve current and future business strategy needs/objectives.
What you'll do:
- Develop and maintains an understanding of overall complex business functions with in-depth knowledge of specific areas/functions and related activities.
- Provide expertise in development of business goals and objectives to exploit all distribution channels, leverage use of data, and simplify processes.
- Provide operational support on current complex processes and supports business operations and management in identifying opportunities and solutions to meet current and future business needs.
- Validate information and interfaces with other departments to include presentations of documented findings, alternatives and recommended actions.
- Participate in the planning, research, analysis, development, and implementation of new and modifications to existing applications and processes to provide new or improved capabilities, products, and/or services.
- Maintain broad system knowledge, stays current on all system enhancements, identifies training needs and implements plans.
- Maintain broad business knowledge, stays current on key business strategies & initiatives and identifies opportunities for support and enablement.
- Assist with the documentation of new and revised departmental procedures.
- Gather information for complex processes, analyzes data and trends, identifies root causes, and develops work products.
- Serve as a resource to team members on escalated issues of a routine nature.
Employer application notice
Equal opportunity and accommodations
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
About this listing
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
Employer posted:
Listing check
- Employer posted
- · 1 day ago
- Status
- Listed as a current opening
- Apply goes to
- Workday, the employer's hiring system